Chapter 2, Problem 2.3CFA

Summary Introduction

Case summary:

Person M is the Southwest regional manager for Company C saw the transition before and immediately after his appointment as a thrilling new opportunity. He received inputs regarding company rules and procedures, products, and individual stakeholders from leaving regional managers in his initial period of transition.

He sent an electronic mail to all managers and key players about his establishment of vision and transition program as the first step of his transition. He questioned front-line managers about positive and negative aspects while travelling around with them during the regional meetings.

He observed that, for most of them, this was greater than just a job. Many had worked for the organization for some of years and had an extraordinary deal of delight in the organization. He also found himself hostage to the persons who ran out of their training, their customers and about the workplace issues.

Person M is an idea guy and he likes the people who would like to surround these kinds of people. The leadership model set by him holds high and the people who work for him, thus, he always looking forward to set new standards and new vision throughout the region.

To discuss: The way understanding of an individualised theory of leadership helps person M with respect to the relationship with store and marketing personnel.