EBK EXCELLENCE IN BUSINESS COMMUNICATIO
EBK EXCELLENCE IN BUSINESS COMMUNICATIO
12th Edition
ISBN: 8220101459817
Author: BOVEE
Publisher: YUZU
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Chapter 2, Problem 1SYCKO
Summary Introduction

To Determine:

The importance of active listening in the business setup.

Introduction:

The ability to listen is an important aspect of a human being. Listening plays a major role in all businesses and it can determine the closure of a deal, a satisfied client and even a good working day. Active listening is the term to describe, listening with the intent of gaining something which is of utmost importance in businesses.

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