MANAGEMENT INFORMATION SYSTEMS
15th Edition
ISBN: 9780134640037
Author: LAUDON
Publisher: PEARSON
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Expert Solution & Answer
Chapter 2, Problem 1RQ
Explanation of Solution
Business process:
- The business process is the process of identifying and fulfilling the requirements of the customers of an organization.
- Business process begins with the customers need and ends with its fulfillment.
- The activities need to complete the fulfillment are a chain task that include Engineering, Manufacturing, Marketing, Sales, and Customer service within the organization information flow.
Role of business process in organizations:
- In manufacturing and production, quality, design, price and many such related to the product are checked.
- In finance and accounting, statements of finance, accounts, credits and debits related to management are checked.
- Human resources are used for employment and its development.
- In sales and marketing, customer requirements, sales of the product and many others are involved.
Explanation of Solution
Relationship between
- Manual business processes are automated by Information systems and thus, it makes an organization more efficient.
- Whenever the information flow is modified by the information systems, the data and information will be available to a greater number of decision makers more quickly.
- Tasks can be performed simultaneously rather than sequentially, by speeding up the completion of business processes.
- New business models can also be driven by information systems, which perhaps wouldn’t be possible without the technology.
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