Operations Management: Processes and Supply Chains, Student Value Edition Plus MyLab Operations Management with Pearson eText -- Access Card Package (11th Edition)
11th Edition
ISBN: 9780134111056
Author: Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Publisher: PEARSON
expand_more
expand_more
format_list_bulleted
Question
Chapter 2, Problem 18P
Summary Introduction
Interpretation:The time required per customeron the basis of the given information and assumptions should be estimated.
Concept Introduction: In work management, the calculated duration for each job or task is used to develop
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solutionStudents have asked these similar questions
Create a swim-lane process map for placing and receiving an order at a fast food restaurant.
Please choose a restaurant where you can see the food being prepared (e.g Panera Bread,
McDonalds, Arbys, Subway, Taco Bell, etc.).
> Your process map will have three swim-lanes: you, cashier (taking your order), and cook
(preparing food).
You do not need to include any metrics (times, distances, etc.).
Construct a flow chart /diagram explaining the process flow a patient who wants to get an Ultrasound scanning done in the hospital - make assumptions as required. (Answer in 300 words)
Q3/ in the assembling process of a mobile phone, the total observed time is 5 minutes. In this
process, the rating is 120% within allowance of 8% which has been allowed for the worker.
Calculate the following: (1) normal time, and (2) standard time. Then, discus the results.
Chapter 2 Solutions
Operations Management: Processes and Supply Chains, Student Value Edition Plus MyLab Operations Management with Pearson eText -- Access Card Package (11th Edition)
Ch. 2 - Prob. 3DQCh. 2 - Prob. 4DQCh. 2 - Consider the range of processes in the financial...Ch. 2 - Prob. 6DQCh. 2 - Continuous improvement recognizes that many small...Ch. 2 - Prob. 8DQCh. 2 - Paul O’Neill, former U.S. Treasury Secretary,...Ch. 2 - Dr. Gulakowicz is an orthodontist. She estimates...Ch. 2 - Two different manufacturing processes are being...Ch. 2 - The operations manager at Sebago Manufacturing is...
Ch. 2 - Consider the Custom Molds, Inc., case at the end...Ch. 2 - Founded in 1970, ABC is one of the world’s...Ch. 2 - Prepare a flowchart of the field service division...Ch. 2 - Big Bob’s Burger Barn would like to graphically...Ch. 2 - Prob. 10PCh. 2 - Prob. 11PCh. 2 - Prob. 12PCh. 2 - Prob. 13PCh. 2 - Prob. 14PCh. 2 - Prob. 15PCh. 2 - A time study of an employee assembling peanut...Ch. 2 - Prob. 18PCh. 2 - Prob. 19PCh. 2 - Prob. 20PCh. 2 - Prob. 21PCh. 2 - Prob. 22PCh. 2 - Prob. 23PCh. 2 - Smith, Schroeder, and Torn (SST) is a short-haul...Ch. 2 - Prob. 25PCh. 2 - Prob. 26PCh. 2 - Prob. 27PCh. 2 - Prob. 28PCh. 2 - Prob. 29PCh. 2 - Prob. 30PCh. 2 - Prob. 31PCh. 2 - Prob. 32PCh. 2 - Prob. 33PCh. 2 - Prob. 1AMECh. 2 - What percentage of overall complaints do the three...Ch. 2 - Prob. 3AMECh. 2 - Prob. 1VCCh. 2 - What are the benefits that the POI program can...Ch. 2 - Prob. 3VCCh. 2 - What are the major issues facing Tom and Mason...Ch. 2 - Prob. 1.2CCh. 2 - Prob. 1.3CCh. 2 - Prob. 2.1CCh. 2 - Prob. 2.2CCh. 2 - Prob. 2.3C
Knowledge Booster
Similar questions
- Consider the range of processes in the financial services industry. What position on the customer-contact matrix would the process of selling financial services to municipalities occupy? The process of preparing monthly fund balance reports? Explain why they would differ.arrow_forwardsubject: Software Process and Management Book : Software Process Definition and Management [J€urgen M€unch • Ove Armbrust • Martin Kowalczyk • Mart ́ın Soto] Question : Describe two typical problems that may occur while deploying a prescriptive process model. For each of these problems, discuss potential strategies for overcoming it.arrow_forwardAn initial time study was done on a process with the following results (in minutes). Based on the data obtained so far, assuming an allowance of 20 percent of the normal time, what do you estimate for the time per customer served, based on this preliminary sample? Element Element 1 Element 2 Element 3 Performance Rating 70 110 90 Obs 1 4 8 6 Obs 2 3 10 8 Obs 3 5 9 7 Obs 4 4 11 7 Obs 5 3 10 6arrow_forward
- What are the trade offs in choosing between time study and work sampling for work measurement.arrow_forwardWhen is it required to log an error in a process?arrow_forwardAt Dominos pizza the time study restaurant yielded an average observed time of 4.0 minutes. The analyst rates the observed worker at 85%.this means the worker performed at 85% of normal when the study was made. The firm uses a 13% allowance factor. What is the standard time for this operation. 9.3 min 3.4 min ✓ 3.9 min 3.8 minarrow_forward
- company from your understanding. 3) Calculate the standard time for an operation from the following data. Average observed time for manual elements = 4 0 minutes Average auto cycle time = 3 minutes Rating on a scale of 100 = 90% Personal & other allowances = 15% of basic timearrow_forwardCompare stopwatch time study and work sampling.arrow_forwardOperation mangement Question 1: This is my process map. My professor wanted a process flowchart (as you can see for question A) so i'm wondering if there's a difference between process map and process flowchart and also is this enough for it? Also feel free to recreate it Question 2: What is the bottleneck and why? Note:- Do not provide handwritten solution. Maintain accuracy and quality in your answer. Take care of plagiarism. Do not provide Excel Screet shot rather use tool table Answer completely.arrow_forward
- A Methods and Measurements Analyst needs to develop a time standard for a certain task. The task involves use of a ruler, square, and portable electric saw to mark and cut the "notch" in a rafter (a standard carpentry task of home construction). In a preliminary study, he observed one of his workers performing this task five times. The observations were made in an air-conditioned, well-lit training facility, at ground level, with all tools and equipment clean and readily available. Observation: 1 2 3 4 5 Task time (seconds): 82 74 80 83 76 a. What is the actual average time for this task? b. What is the normal time for this task if the employee worked at a 20% faster pace than is typical for adequately trained workers? c. What is standard time for this task if allowances sum to 14%? d. If the analyst then thought more carefully about his experiment and decided that the allowances needed to be increased to match the real (outside, not air-conditioned)…arrow_forwardDescribe the idea behind the term "procedure." What makes a process different from a planned activity?arrow_forwardHow may a process data flow diagram be used to explain and evaluate a method?arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,Operations ManagementOperations ManagementISBN:9781259667473Author:William J StevensonPublisher:McGraw-Hill EducationOperations and Supply Chain Management (Mcgraw-hi...Operations ManagementISBN:9781259666100Author:F. Robert Jacobs, Richard B ChasePublisher:McGraw-Hill Education
- Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage LearningProduction and Operations Analysis, Seventh Editi...Operations ManagementISBN:9781478623069Author:Steven Nahmias, Tava Lennon OlsenPublisher:Waveland Press, Inc.
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Operations Management
Operations Management
ISBN:9781259667473
Author:William J Stevenson
Publisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...
Operations Management
ISBN:9781259666100
Author:F. Robert Jacobs, Richard B Chase
Publisher:McGraw-Hill Education
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...
Operations Management
ISBN:9781478623069
Author:Steven Nahmias, Tava Lennon Olsen
Publisher:Waveland Press, Inc.