Cost Accounting (15th Edition)
15th Edition
ISBN: 9780133428704
Author: Charles T. Horngren, Srikant M. Datar, Madhav V. Rajan
Publisher: PEARSON
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Question
Chapter 19, Problem 19.25E
1.
a.
To determine
To compute: Percentage of defective units shipped.
Given information:
Cell phones produced and shipped in 2016 are 2,500 units.
Number of defective units shipped in 2016 is 125 units.
b.
To determine
To compute: Customer complaints as a percentage of units shipped.
Given information:
Cell phones produced and shipped in 2016 are 2,500 units.
Number of customer complaints received in 2016 is 190 complaints.
c.
To determine
To compute: Percentage of units reworked during production.
Given information:
Cell phones produced and shipped in 2016 are 2,500 units.
Number of units reworked during production in 2016 is 150 units.
d.
To determine
To compute: Manufacturing cycle time as a percentage of total time from order to delivery.
Given information:
Manufacturing cycle time in 2016 is 13 days.
Average customer response time in 2016 is 28 days.
2.
To determine
To explain: Whether WCP’s quality and timeliness have improved.
Given information:
Manufacturing cycle time in 2016 is 13 days.
Average customer response time in 2016 is 28 days.
3.
To determine
To identify: Reasons for increase in manufacturing cycle time while customer response time decreased.
Given information:
Manufacturing cycle time in 2016 is 13 days.
Average customer response time in 2016 is 28 days.
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Chapter 19 Solutions
Cost Accounting (15th Edition)
Ch. 19 - Describe two benefits of improving quality.Ch. 19 - Prob. 19.2QCh. 19 - Name two items classified as prevention costs.Ch. 19 - Give two examples of appraisal costs.Ch. 19 - Distinguish between internal failure costs and...Ch. 19 - Describe three methods that companies use to...Ch. 19 - Companies should focus on financial measures of...Ch. 19 - Give two examples of nonfinancial measures of...Ch. 19 - Give two examples of nonfinancial measures of...Ch. 19 - When evaluating alternative ways to improve...
Ch. 19 - Distinguish between customer-response time and...Ch. 19 - Prob. 19.12QCh. 19 - Give two reasons why delays occur.Ch. 19 - Companies should always make and sell all products...Ch. 19 - Prob. 19.15QCh. 19 - Prob. 19.16ECh. 19 - Prob. 19.17ECh. 19 - Prob. 19.18ECh. 19 - Prob. 19.19ECh. 19 - Prob. 19.20ECh. 19 - Prob. 19.21ECh. 19 - Prob. 19.22ECh. 19 - Prob. 19.23ECh. 19 - Prob. 19.24ECh. 19 - Prob. 19.25ECh. 19 - Prob. 19.26ECh. 19 - Prob. 19.27PCh. 19 - Prob. 19.28PCh. 19 - Prob. 19.29PCh. 19 - Prob. 19.30PCh. 19 - Prob. 19.31PCh. 19 - Prob. 19.32PCh. 19 - Prob. 19.33PCh. 19 - Prob. 19.34PCh. 19 - Prob. 19.35PCh. 19 - Prob. 19.36P
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