OPERATIONS MANAGEMENT -CONNECT
OPERATIONS MANAGEMENT -CONNECT
14th Edition
ISBN: 9781265205751
Author: Stevenson
Publisher: MCG
bartleby

Concept explainers

Question
Book Icon
Chapter 18, Problem 1P

a)

1)

Summary Introduction

To determine: The system utilization rate.

Introduction: System utilization refers to percentage amount of capacity which is utilized or we can say that actual output is divided by potential output. It is operational metric for business which indicates aggregate productive capacity.

It reflects the ratio of demand to capacity or supply, it is also commonly known as Capacity utilization rate.

1)

Summary Introduction

To determine: The system utilization rate.

Introduction: System utilization refers to percentage amount of capacity which is utilized or we can say that actual output is divided by potential output. It is operational metric for business which indicates aggregate productive capacity.

It reflects the ratio of demand to capacity or supply, it is also commonly known as Capacity utilization rate.

2)

Summary Introduction

To determine: The average number customers waiting for service in line.

3)

Summary Introduction

To determine: Average number of customers waiting time.

b)

1)

Summary Introduction

To determine: The average number of customer waiting for repairs.

1)

Summary Introduction

To determine: The average number of customer waiting for repairs.

2)

Summary Introduction

To determine: The system utilization rate.

Introduction: It reflects the ratio of demand to capacity or supply, it is also commonly known as Capacity utilization rate.

3)

Summary Introduction

To determine: The idle time.

4)

Summary Introduction

To determine: Probability of two or more customers in the system.

c)

1)

Summary Introduction

To determine: The system utilization rate.

1)

Summary Introduction

To determine: The system utilization rate.

2)

Summary Introduction

To determine: Average number of customers in the system (Ls).

3)

Summary Introduction

To determine: Average time customers wait in line for service (Wq).

4)

Summary Introduction

To determine: The average waiting time for an arrival not immediately served (hours) (Wa).

Blurred answer
Students have asked these similar questions
View the video Noodles & Company (8.28minutes, Ctrl + Click on the link); what are your key takeaways (tie to one or more of the topics discussed in Chapters 7 & 7S – service process design, type of job design, methods analysis, work methods, job design, learning curve effect, etc.) after watching this video. https://media.gaspar.mheducation.com/GASPARPlayer/play.html?id=E5i8OKgpqhwywhgFmpp1bmM Note: As a rough guideline, please try to keep the written submission to one or two paragraphs.    2) Leland, the job analyst at Zevo Toys, wanted to perform a time study on the assembling of toys. He observed one of the workers, Magorium, for five hours. During that time, Magorium assembled 250 toys. Leland rated Magorium as performing at 110 percent. The allowance for rest, personal time, etc. at Zevo Toys is 12 percent.   a) Compute the normal time for the job. b) Compute the standard time for the job.   Note: You could work out the problem by hand or use excel; in chapter 7,…
1) Noodles & Company   View the video Noodles & Company (8.28minutes, Ctrl + Click on the link); what are your key takeaways (tie to one or more of the topics discussed in Chapters 7 & 7S – service process design, type of job design, methods analysis, work methods, job design, learning curve effect, etc.) after watching this video. https://media.gaspar.mheducation.com/GASPARPlayer/play.html?id=E5i8OKgpqhwywhgFmpp1bmM Note: As a rough guideline, please try to keep the written submission to one or two paragraphs.    2) Leland, the job analyst at Zevo Toys, wanted to perform a time study on the assembling of toys. He observed one of the workers, Magorium, for five hours. During that time, Magorium assembled 250 toys. Leland rated Magorium as performing at 110 percent. The allowance for rest, personal time, etc. at Zevo Toys is 12 percent.   a) Compute the normal time for the job. b) Compute the standard time for the job.   Note: You could work out the problem by hand or use…
An investigation of career development opportunities and job satisfaction at
Knowledge Booster
Background pattern image
Operations Management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
  • Text book image
    Practical Management Science
    Operations Management
    ISBN:9781337406659
    Author:WINSTON, Wayne L.
    Publisher:Cengage,
    Text book image
    Marketing
    Marketing
    ISBN:9780357033791
    Author:Pride, William M
    Publisher:South Western Educational Publishing
    Text book image
    MARKETING 2018
    Marketing
    ISBN:9780357033753
    Author:Pride
    Publisher:CENGAGE L
Text book image
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Text book image
Marketing
Marketing
ISBN:9780357033791
Author:Pride, William M
Publisher:South Western Educational Publishing
Text book image
MARKETING 2018
Marketing
ISBN:9780357033753
Author:Pride
Publisher:CENGAGE L