OPER.MGMT W/CONNECT
OPER.MGMT W/CONNECT
14th Edition
ISBN: 9781264412341
Author: Stevenson
Publisher: MCG
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Chapter 18, Problem 1DRQ
Summary Introduction

To determine: The appropriate situation in queuing analysis.

Introduction:

Queuing theory: It is a mathematical study of queues or waiting lines. Using the queuing model, length of a queue and waiting time can be determined.  In operations management, queuing theory is used for decision-making about the resources required to offer services.

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Explanation of Solution

The appropriate situations in queuing analysis:

The queuing analysis is said to be appropriate in analyzing capacity when the arrival rate or the services are highly variable. In other words, we can say that best (most appropriate) situation in queuing analysis is decided when service and arrival rates are highly fluctuating.

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