1.
Identify the incremental cost for each of the two decision alternatives.
1.

Explanation of Solution
Incremental cost (cash outlay) for each decision alternative are as follows:
Decision alternative 1: “One-time” process re-engineering is $160,000.
Decision alternative 2: “Annual” cost of equipment lease is $100,000.
2.
Calculate the estimated year 1 financial benefit associated with each decision alternative.
2.

Explanation of Solution
Calculate the estimated year 1 financial benefit for decision one alternative 1.
Particulars | Amount ($) | Amount ($) |
Cost savings: | ||
Reduction in cost to rework defective products | 90,000 | |
Reduction in number of deliveries | 6,750 | |
Reduction in customer-support | 7,500 | |
Reduction in field-service hours | 134,400 | |
Total projected quality-related cost savings | 238,650 | |
Contribution margin provided by increased sales: | ||
Estimated increased sales volume | 800,000 | |
Estimated contribution margin % | 30% | 240,000 |
Year-one financial benefit, Decision Alternative 1 | 478,650 |
Table (1)
Calculate the estimated year 1 financial benefit for decision one alternative 2.
Particulars | Amount ($) | Amount ($) |
Cost savings: | ||
Reduction in cost to rework defective products | 60,000 | |
Reduction in number of deliveries | 4,500 | |
Reduction in customer-support | 5,000 | |
Reduction in field-service hours | 124,800 | |
Total projected quality-related cost savings | 194,300 | |
Contribution margin provided by increased sales: | ||
Estimated increased sales volume | 600,000 | |
Estimated contribution margin % | 30% | 180,000 |
Year-one financial benefit, Decision Alternative 2 | 374,300 |
Table (2)
3.
Calculate the estimated year 1 net difference between the decision alternatives. Identify the decision alternative that is preferable.
3.

Explanation of Solution
Calculate the estimated year 1 net financial difference.
Particulars | Amount ($) |
Decision alternative 1 | 318,650 |
Decision alternative 2 | 274,300 |
Net financial difference | 44,350 |
Table (3)
Note: The $44,350 is favor of decision alternative 1.
4.
Explain the results obtained in part (1), (2) and (3) in terms of COQ reporting model and any other relevant to manufacturing and control of quality.
4.

Explanation of Solution
Based on the financial analysis shown above alternative 1 is preferable. Both decision alternatives yield a net one year financial benefit. Even though the alternative 1’s implementation cost is greater than the alternative 2’s implementation cost, the alternative 1 benefits exceeds alternative 2.
In each cash spending increases:
- Alternative 1 needs increased spending on prevention costs.
- In case of alternative 2, it needs increased spending on appraisal cost.
But in both the cases company predicts a decrease in internal and external cost (failure cost) and increase in sales dollar in return. Finally, a key advantage of COQ reporting is to track total quality relevant spending over time, the overall spending components.
5.
Explain the strategic considerations which bear upon the decision facing D Company.
5.

Explanation of Solution
Financial Strategic Considerations:
- a. The underlying investments provides benefits beyond a single year, hence, analysis that are informed would involve discounting amount of future to basis of present value.
- b. The problem shows that each of the two investment alternatives reduces activities that are related to quality, which increases the capacity resources that are related to capacity. Yet spending on the activities doesn’t decrease in response to activity. D Management should observe the capacity related resources spending in areas that are addressed in the problem.
- c. Analysis of fuller financial of the competing alternatives attempts to deal with the estimates that are uncertain.
Non-Financial Strategic Considerations:
a. State whether the decision alternatives among the two would result in a down time and therefore, opportunity costs with respect to lost revenues.
b. Provide information whether the choice affect any additional performance metrics including non-financial performance indicators. Assume that the present analysis focus on the impact of the decision on a limited set of quality related financial metrics.
c. State whether there are any other strategically important projects that might not have a funding priority. Assume that the present analysis focus on a subset of the company's products.
d. State whether the analysis of employee training costs for either or both alternatives was included or not.
e. Determine whether the product in question is scheduled for a large makeover in the near future. Consider the lower-cost option to be preferred.
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Chapter 17 Solutions
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