EBK PRINCIPLES OF OPERATIONS MANAGEMENT
11th Edition
ISBN: 9780135175644
Author: Munson
Publisher: VST
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Chapter 17, Problem 6DQ
Summary Introduction
To explain: How a manager can evaluate the effectiveness of a maintenance function.
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Identify and briefly describe THREE (3) types of maintenance programs. Support your answers with relevant examples.
Distinguish between preventative maintenance and quality?
Examine the connection between quality and preventive maintenance.
Chapter 17 Solutions
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
Ch. 17 - Prob. 1EDCh. 17 - Prob. 1DQCh. 17 - Prob. 2DQCh. 17 - Prob. 3DQCh. 17 - Prob. 4DQCh. 17 - What is the trade-off between operator-performed...Ch. 17 - Prob. 6DQCh. 17 - Prob. 7DQCh. 17 - Prob. 8DQCh. 17 - Prob. 9DQ
Ch. 17 - Prob. 10DQCh. 17 - Prob. 1PCh. 17 - Prob. 2PCh. 17 - Prob. 3PCh. 17 - Prob. 4PCh. 17 - Prob. 5PCh. 17 - Prob. 6PCh. 17 - Prob. 7PCh. 17 - Prob. 8PCh. 17 - Prob. 9PCh. 17 - What is the reliability of the system shown?Ch. 17 - Prob. 11PCh. 17 - Prob. 12PCh. 17 - Rick Wing, salesperson for Wave Soldering Systems,...Ch. 17 - Prob. 14PCh. 17 - Prob. 15PCh. 17 - Prob. 16PCh. 17 - Prob. 17PCh. 17 - What are the expected number of yearly breakdowns...Ch. 17 - Prob. 19PCh. 17 - Prob. 20PCh. 17 - Prob. 21PCh. 17 - Prob. 22PCh. 17 - Prob. 1VCCh. 17 - Prob. 2VCCh. 17 - Prob. 3VC
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- Write a short report on "Quality Assurance"? In the Procurement of Items and servicesarrow_forwardHow does preventive maintenance differ from predictive maintenance in ensuring system reliability?arrow_forwardWhat notices can you observe from the check sheet and Pareto diagram and what recommendations can you provide for those observations from a Quality management perspective? WORK FREQUENCY Tires 6 Lube & oil 12 Battery 4 Brakes 7 Transmission 1 TOTAL 30arrow_forward
- Compare and contrast Predictive Maintenance with Preventive Maintenance.arrow_forwardA luxury hotel has been receiving a lot of complaints from guests recently. The manager worries that if these complaints continue, the hotel will start to lose clients. Therefore, you have been hired as a consultant to correct the problem(s). A list and count of the major complaints by week for the last month is as follows: Week 1 Error on bill 10 Room not ready at check-in 8 Room service delivery late 3 Long line at check-out 10 Week 2 Error on bill 12 Noise in hallway 2 Long line at check-out 5 Room dirty 10 Week 3 Not enough towels in room 5 Error on bill 7 Room service delivery late 6 Not enough close-up parking 2 Week 4 Room dirty 7 Error on bill 9 Room not ready at check-in 10 Long line at check-in 9 You have decided to use a few of the “Tools of Quality” to present your finding to hotel management. Prepare a report to management that includes the…arrow_forwardDiscuss the key factors that contribute to system reliability. What are some common challenges in achieving high system reliability?arrow_forward
- Explain the concept of safety integrity levels (SILs) in the context of functional safety standards. How are SILs determined and used?arrow_forwardWhat does an internal quality assurance bolan include?arrow_forwardWhat effects do quality planning have on system output, performance, maintainability, reliability, and functionality?arrow_forward
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