Explain the conceptual relationship between improvements in quality and financial performance.

Explanation of Solution
The conceptual relationship between improvements in quality and financial performance are explained below:
The investments in quality results in improved quality and financial performance. The improved quality and the financial performance are interconnected to each other which means that the improvement in quality will lead to the improvement in financial performance. The improvement in quality in terms of products and services includes
The sale of goods and services at lower prices coupled with quality will attract customers and increase the market share of the company. Therefore, the combination of reduced costs and increased revenues will increase the financial performance.
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Chapter 17 Solutions
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