EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Chapter 17, Problem 1DQ
Summary Introduction
Interpretation:Different types of waste that can be present in a fast-food restaurant needs to discussed.
Concept Introduction:Lean management focuses on analyzing and reducing the different types of waste present in the organization.
Expert Solution & Answer
Explanation of Solution
In a fast food restaurant, different kinds of waste that can be present are:
1. Extra Food − The food that is a result of overproduction and not sold
2. High customer waiting times
3. Mismatch in food ordered and delivered to the customer
4. Disturbed work flow pattern resulting in extra travel for waiters
5. Incorrect table number sequencing
6. Mis- management of inventory
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