Loose-Leaf Edition for Management
7th Edition
ISBN: 9780077720551
Author: Angelo Kinicki, Brian K. Williams
Publisher: McGraw-Hill Education
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Question
Chapter 16, Problem 3MIA
Summary Introduction
To determine:
The SMART goals for each category of the balanced scorecard
Introduction:
Balances Scorecard: Balanced scorecard is a management tool or report which is used to track the employee’s performance A Balanced scorecard has following four perspectives:
- Financial perspective
- Customer perspective
- Internal perspective
- Process perspective
SMART goals: A smart goal means the goal which is Specific, Measurable, Attainable, Results-oriented, and has Target dates. Each characteristic is explained as follows:
- Specific: A goal should be specific and not ambiguous.
- Measurable: A goal should ne measurable in quantity to the extent possible.
- Attainable: The gold should be possible to achieve, it should not be an impossible goal.
- Result Oriented: The achievement of goal should bring some result, in other words the goal should be meaningful.
- Target date: A goal should have a deadline to achieve.
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Chapter 16 Solutions
Loose-Leaf Edition for Management
Ch. 16.3 - Prob. 1SA16.1Ch. 16.3 - Prob. 2SA16.1Ch. 16.3 - Prob. 3SA16.1Ch. 16.4 - Prob. 1SA16.2Ch. 16.4 - Prob. 2SA16.2Ch. 16.4 - Prob. 3SA16.2Ch. 16.5 - Prob. 1SA16.3Ch. 16.5 - Prob. 2SA16.3Ch. 16.5 - Prob. 3SA16.3Ch. 16 - Prob. 1UTC
Ch. 16 - Prob. 2UTCCh. 16 - Prob. 3UTCCh. 16 - Prob. 4UTCCh. 16 - Prob. 5UTCCh. 16 - Prob. 6UTCCh. 16 - Prob. 7UTCCh. 16 - Prob. 8UTCCh. 16 - Prob. 9UTCCh. 16 - Prob. 10UTCCh. 16 - Prob. 1MIACh. 16 - Prob. 2MIACh. 16 - Prob. 3MIACh. 16 - Prob. 4MIACh. 16 - Prob. 5MIACh. 16 - Prob. 6MIACh. 16 - Prob. 1LEC
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