Statistics: The Art and Science of Learning from Data (4th Edition)
4th Edition
ISBN: 9780321997838
Author: Alan Agresti, Christine A. Franklin, Bernhard Klingenberg
Publisher: PEARSON
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Chapter 14.1, Problem 1PB
Hotel satisfaction The CEO of a company that owns five resort hotels wants to evaluate and compare satisfaction with the five hotels. The company’s research department randomly sampled 125 people who had stayed at any of the hotels during the past month and asked them to rate their expectations of the hotel before their stay and to rate the quality of the actual stay at the hotel. Both observations used a rating scale of 0–10, with 0 = very poor and 10 = excellent. The researchers compared the hotels on the gap between prior expectation and actual quality, using the difference score, y = performance gap = (prior expectation score –actual quality score).
- a. Identify the response variable, the factor, and the categories that form the groups.
- b. State the null and alternative hypotheses for conducting an ANOVA.
- c. Explain why the df values for this ANOVA are df1 = 4 and df2 = 120.
- d. How large an F test statistic is needed to get a P-value = 0.05 in this ANOVA?
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See data attached. SoftBus Company sells PC equipment and customized software to small companies to help them manage their day-to-day business activities. Although SoftBus spends time with all customers to understand their needs, the customers are eventually on their own to use the equipment and software intelligently. To understand its customers better, SoftBus recently sent questionnaires to a large number of prospective customers. Key personnel—those who would be using the software—were asked to fill out the questionnaire. SoftBus received 82 usable responses, as shown in the file. You can assume that these employees represent a random sample of all of SoftBus's prospective customers.
SoftBus believes it can afford to spend much less time with customers who own PCs and score at least 4 on PC Knowledge. Let's call these the "PC-savvy" customers. On the other hand, SoftBus believes it will have to spend a lot of time with customers who do not own a PC and score 2 or less on PC…
See data attached. SoftBus Company sells PC equipment and customized software to small companies to help them manage their day-to-day business activities. Although SoftBus spends time with all customers to understand their needs, the customers are eventually on their own to use the equipment and software intelligently. To understand its customers better, SoftBus recently sent questionnaires to a large number of prospective customers. Key personnel—those who would be using the software—were asked to fill out the questionnaire. SoftBus received 82 usable responses, as shown in the file. You can assume that these employees represent a random sample of all of SoftBus's prospective customers.
SoftBus believes it can afford to spend much less time with customers who own PCs and score at least 4 on PC Knowledge. Let's call these the "PC-savvy" customers. On the other hand, SoftBus believes it will have to spend a lot of time with customers who do not own a PC and score 2 or less on PC…
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Chapter 14 Solutions
Statistics: The Art and Science of Learning from Data (4th Edition)
Ch. 14.1 - Hotel satisfaction The CEO of a company that owns...Ch. 14.1 - Prob. 2PBCh. 14.1 - Whats the best way to learn French? The following...Ch. 14.1 - Prob. 4PBCh. 14.1 - Prob. 5PBCh. 14.1 - ANOVA and box plots For two studies, each...Ch. 14.1 - Prob. 7PBCh. 14.1 - Smoking and personality A study about smoking and...Ch. 14.1 - Prob. 9PBCh. 14.1 - Prob. 10PB
Ch. 14.1 - Prob. 11PBCh. 14.2 - House prices and age For the House Selling Prices...Ch. 14.2 - Time on Facebook Do freshmen spent significantly...Ch. 14.2 - Prob. 14PBCh. 14.2 - Tukey holding time comparisons Refer to the...Ch. 14.2 - Prob. 16PBCh. 14.2 - REM regression Refer to the previous exercise. a....Ch. 14.2 - Prob. 18PBCh. 14.2 - Regression for outsourcing Refer to the previous...Ch. 14.2 - Advertising effect oil sales Each of 100...Ch. 14.3 - Reducing cholesterol An experiment randomly...Ch. 14.3 - Prob. 24PBCh. 14.3 - Political ideology in 2014 The GSS measures...Ch. 14.3 - Prob. 26PBCh. 14.3 - Corn and manure In Example 10, the coefficient of...Ch. 14.3 - Prob. 28PBCh. 14.3 - Regression for telephone holding times Refer to...Ch. 14.3 - Prob. 30PBCh. 14.3 - Income by gender and degree In 2012, the...Ch. 14.3 - Prob. 32PBCh. 14.3 - Attractiveness and getting dates The results in...Ch. 14.3 - Prob. 34PBCh. 14.3 - Regression of weight gain on diet Refer to the...Ch. 14 - Good friends and marital status Is the number of...Ch. 14 - Prob. 37CPCh. 14 - Singles watch more TV The 2014 General Social...Ch. 14 - Prob. 39CPCh. 14 - Prob. 40CPCh. 14 - Prob. 41CPCh. 14 - Prob. 42CPCh. 14 - Prob. 43CPCh. 14 - Comparing therapies for anorexia The Anorexia data...Ch. 14 - Prob. 45CPCh. 14 - Prob. 46CPCh. 14 - Prob. 47CPCh. 14 - Prob. 48CPCh. 14 - Prob. 49CPCh. 14 - Prob. 50CPCh. 14 - Prob. 51CPCh. 14 - TV watching by gender and race When we use the...Ch. 14 - Prob. 53CPCh. 14 - Prob. 54CPCh. 14 - Prob. 55CPCh. 14 - Prob. 56CPCh. 14 - Prob. 57CPCh. 14 - Prob. 59CPCh. 14 - Prob. 60CPCh. 14 - Prob. 61CPCh. 14 - Prob. 62CPCh. 14 - Prob. 63CPCh. 14 - Prob. 64CPCh. 14 - Prob. 65CPCh. 14 - Prob. 66CPCh. 14 - Prob. 67CPCh. 14 - Prob. 68CPCh. 14 - Prob. 69CPCh. 14 - Prob. 70CPCh. 14 - Prob. 71CP
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