Management Information Systems: Managing The Digital Firm -- Student Value Edition (16th Edition)
Management Information Systems: Managing The Digital Firm -- Student Value Edition (16th Edition)
16th Edition
ISBN: 9780135191927
Author: Kenneth Laudon, Jane Laudon
Publisher: PEARSON
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Chapter 14, Problem 3RQ

Explanation of Solution

Costs and benefits of information systems

  • Major costs of information systems include hardware, software and telecommunications equipment that is phones, switches and so on.
  • It also includes services rendered to maintain and upgrade a system and personnel needed to run the systems...

Explanation of Solution

Difference between tangible and intangible benefits

Tangible benefitsIntangible benefits
Tangible benefits are the ones that can be quantified.Intangible benefits are the ones that lead to tangible ones sometime in the future...

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