Case summary: The department of VA in the US works for assisting the V by providing them with health care and other benefits. This department has a million budget to ensure that timely access is provided to families and survivors; however, this department is facing many problems. It was found that the system had many problems as people have to wait for a long to get to the facilities and there were falsifying records. The president took immediate action for this and provided all the required resources. MD who took over as the new president tried to correct the situation. After two years, it was again found that the money was improperly managed and hospitals that needed the amount were not assigned. MD however said that veterans should not state about the time lag for which criticism was also made. MD was hence fired, and DS was made the secretary of the department. Many complaints were again made, and a new investigation was made. The investigation found that top leadership at VA had a climate of complacency. The report found that leadership was aware of the problems but did not act properly. DS then left or was fired from VA and RJ was made the new secretary of VA. However, many kinds of complaints were also made against RJ considering his moral and ethical behavior. The VA despite facing all these problems had continued to provide good service to the veterans and the department needs a competent and experienced leader.
To evaluate:The VA leaders from the perspective of trait theories and the traits possessed by each of the leaders and the traits they lack.
Want to see the full answer?
Check out a sample textbook solution
Chapter 14 Solutions
MANAGEMENT: PRACT...-ACCESS CARD
- In procurement evolution, which statement below should i choose to be themost relevant to ‘limited integration phaseSupply management is often viewed as a lower-level support function.It is the final and most advanced phase of procurement evolution.Supply managers' primary role is to ensure enough supply capacity exists.Supply management is a key part of the organisational structure with a strongexternal customer focus.arrow_forwardWhich of the following stages of P2P process is believed most critical for the spendperformance of procurement?Supplier evaluation and selection stagePayment and settlement stageRecognition of needs stageClarification of needs stagearrow_forwardWhich of the following statements is most accurate in describing ‘preferredsuppliers’?A preferred supplier involves a lower-level risk but still has a significant spend with thebuyer.They will be asked to compete with other suppliers for better price and conditions.They refer the strategic partners of the company.They are the core suppliersarrow_forward
- The primary purpose of this coordination is to establish company-wide agreementsto leverage volumes to obtain lower costs from volume discounts.” Which phase ofprocurement evolution is more relevant to the statement?Phase 1 Basic beginningPhase 2 Moderate developmentPhase 4 Fully integrated supply chainPhase 3 Limited integrationarrow_forwardAmong the phases of procurement evolution, the phase that ‘focuses on supplybaseoptimisation, and more attention is paid to total quality management (TQM) than toother progressive supply management strategies’ is more relevant to ___________.Phase 1 Basic beginningPhase 3 Limited integrationPhase 4 Fully integrated supply chainPhase 2 Moderate developmentarrow_forwardWhich of the following description methods is most suitable if the requirements arewell understood and there is common agreement between supply chain partners aboutwhat certain terms mean?Description by specificationDescription by brandDescription by industry standardDescription by performance characteristicsarrow_forward
- Which of the following activities is not a part of P2P cycle?Receipt of materialsForecast and plan requirementContract management to ensure suppliers fulfil their contractual obligationsNeed clarificationarrow_forward“The steps that must be completed when someone within the organisation requires aproduct, material, or service” is typically presented as _______________.Ordering processSupplier evaluation and selection processPurchasing and supply chain managementProcure-to-pay cyclearrow_forwardWhich of the following statements is most suitable to describe the concept of ‘extended value chain? 1) It is a higher-level recognition of the strategic value of managing operational activities and flows within and across a supply chain. 2)It involves multiple organizations as we move toward the raw material suppliers or downstream toward the ultimate customer. 3) It recognizes explicitly that competition is no longer between firms but rather between coordinated supply chains or networks of firms. 4) It is a supply chain to brings back defective products for repair and quickly returns them to customers.arrow_forward
- The equity method of accounting is suitable for investments representing what? A) Less than 20% ownership B) Only for foreign investments C) More than 50% ownership D) Between 20% and 50% ownershiparrow_forwardPlease original work Using the resource barrier as one of the four main barriers to strategy execution (The resource barrier) talk about how the balanced scorecard serves to overcome this barrier. What is a real-life example of a company that used a balanced scorcard to address this barrier. Please cite in text references and add weblinksarrow_forwardWhat is the cycle time , flow time ,inventory encounter, and amount of vehicles being produced in a Tesla car plant assuming two shifts of 8 hours each at 5 days a week?arrow_forward
Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Understanding Management (MindTap Course List)ManagementISBN:9781305502215Author:Richard L. Daft, Dorothy MarcicPublisher:Cengage Learning