Organizational Behavior (18th Edition) (What's New in Management)
18th Edition
ISBN: 9780134729329
Author: Stephen P. Robbins, Timothy A. Judge
Publisher: PEARSON
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Question
Chapter 14, Problem 1CR
Summary Introduction
To determine:
The three type of conflicts and loci of conflicts.
Concept Introduction:
Conflict is defined as a process when one party perceives that another has negatively affected.
Expert Solution & Answer
Explanation of Solution
Conflict is a perception. Conflicts can be different based on their effects.
- Functional conflict
- Dysfunctional conflict
- Task conflict- Conflict over content and goals of work
- Relationship conflict- Conflict based on relationships
- Process conflict- How the work gets done.
Loci on conflicts is based on the framework of within the conflict occurs. There are three types, namely,
- type='1'>
- Dyadic conflict- Conflict between two people
- Intragroup conflict- Conflict in a group
- Intergroup conflict- Between different groups
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Chapter 14 Solutions
Organizational Behavior (18th Edition) (What's New in Management)
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