Operations Management: Processes and Supply Chains, Student Value Edition Plus MyLab Operations Management with Pearson eText -- Access Card Package (11th Edition)
Operations Management: Processes and Supply Chains, Student Value Edition Plus MyLab Operations Management with Pearson eText -- Access Card Package (11th Edition)
11th Edition
ISBN: 9780134111056
Author: Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Publisher: PEARSON
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Chapter 13, Problem 3DQ
Summary Introduction

Interpretation: The ethical and environmental factors should be discussed that the U.S. firm should consider regarding the plant location.

Concept Introduction: Ethical conduct and environmental conformance to local and international regulation is an essential criterion for companies to function. Compliance with the occupational safety and health administration regulations not only keeps the firm on the right side of the authorities but also goes a long way in promoting the morale and motivation of the employees.    

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What do you think is more effective in the long run, bringing in more staff during peak times or investing in cross-training and process redesign to manage demand variability better? With a Reference
5. Glenn Dental Clinic provides general dental care to residents of Philadelphia on a walk-in basis. The clinic has started receiving complaints from patients that the waiting time is too long and has asked you to investigate whether this problem can be solved. Upon arrival, customers first receive a series of paperwork from the receptionist and fill out relevant information such as personal health records and insurance provider. The form is then handed back to the receptionist who enters the information into the computer system for the dentist to see. A dental assistant then takes an X-ray from the patient. A dentist then performs the checkup and discusses any issues with the patient. Based on conversations with staff members at the clinic, you have obtained the following information on the process: a. It takes about 5 minutes for a customer to fill out the paperwork. b. Entry of information on the paperwork into the system and verification with past records takes another 5 minutes…
Why should businesses not set efficiency as the only goal?    •    Note: Include a reference with supportive citations in the discussion reply in your post.
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