A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
9th Edition
ISBN: 9781305266438
Author: Jean Andrews
Publisher: Cengage Learning
Expert Solution & Answer
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Chapter 13, Problem 2TC

Explanation of Solution

Given:

The blue screen or no start screen is showing, when the Windows boots.

To find: The method to resolve the problem of showing start screen or the start screen not showing.

Solution:

To fix the problem of Blue Screen of Death (BSOD) or the stop error, the very first step is to take help from the web to stop error.

Hence, option b is the correct answer.

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