Introduction to Information Systems: Seventh Edition
7th Edition
ISBN: 9781119362913
Author: Rainer
Publisher: John Wiley & Sons Inc
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Chapter 13, Problem 1OC
Program Plan Intro
PSB: PSB is known as “Peoples State Bank”. Its goals are:
- To provide a good experience to the customers.
- To provide best tools and resources for its employees.
PSB legacy system:
PSB provides central and northern Wisconsin tenants and businesses with traditional retail products. The
Expert Solution & Answer
Explanation of Solution
Problems with PSB’s legacy system:
- Legacy systems are developed in order to support hard-copy and paper-based transactions. At times they become ineffective because it doesn’t satisfy customers to interact with the bank.
- Peoples State Bank also employs numerous number of legacy systems which again doesn’t work effectively.
- PSB’s IT platform doesn’t provide enough capabilities for their customers to track their account data via web or mobile application.
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Chapter 13 Solutions
Introduction to Information Systems: Seventh Edition
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