Chapter 12, Problem 9RQ

Explanation of Solution

System performance factors:

 The system performance is calculated by using different types of factors and they are as follows:

• Scalability
  • It manages the business growth and increased volume without decreasing the performance.
• Availability
  • It measures the hours per month that the system is scheduled to use.
  • Sometimes, systems are not available because they may be set for update.
• Reliability
  • It the ratio of the number of hours that system is available to the number of hours the system is set for availability...