Enhanced Discovering Computers 2017 (Shelly Cashman Series) (MindTap Course List)
1st Edition
ISBN: 9781305657458
Author: Misty E. Vermaat, Susan L. Sebok, Steven M. Freund, Mark Frydenberg, Jennifer T. Campbell
Publisher: Cengage Learning
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Expert Solution & Answer
Chapter 12, Problem 5IR
Explanation of Solution
1.
Services provided by Salesforce application:
Salesforce is a cloud-based Customer Relationship Management (CRM) application.
The services offered by Salesforce are listed below:
- Builds engaging marketing.
- Sends personalized and targeted messaging.
- Based on customer actions, triggers messages.
- Employs data from multiple devices and sources.
- Sells faster and smarter.
- Increases sales force revenue and productivity.
- Keeps tracks of each client interaction.
- Automates redundant administrator work and tasks.
- Connects commerce channel.
- Unifies the Business-to-Customer and Business-to-business buying experiences.
- Conquers personalization with
artificial intelligence . - Delivers uninterrupted shopping innovations.
- Offers better support to every customer.
- Improves agent response time.
- Manages each channel from one-view.
- Unifies phone, chat, and email support.
- Builds applications for every role.
- Builds apps with drag and drop tools.
- Integrates customer information from any source.
- Connects data and apps with readymade components...
Explanation of Solution
2.
Comparison of cloud services from companies such as Microsoft, Oracle and System Applications and Products (SAP):
SAP | Oracle | Microsoft |
Inbuilt integration:
|
Inbuilt integration:
|
Inbuilt integration:
|
Deployment:
|
Deployment:
|
Expert Solution & Answer
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Chapter 12 Solutions
Enhanced Discovering Computers 2017 (Shelly Cashman Series) (MindTap Course List)
Ch. 12 - Prob. 1SGCh. 12 - Prob. 2SGCh. 12 - Prob. 3SGCh. 12 - Prob. 4SGCh. 12 - Prob. 5SGCh. 12 - Prob. 6SGCh. 12 - Prob. 7SGCh. 12 - Prob. 8SGCh. 12 - Prob. 9SGCh. 12 - Prob. 10SG
Ch. 12 - Prob. 11SGCh. 12 - Prob. 12SGCh. 12 - Prob. 13SGCh. 12 - Prob. 14SGCh. 12 - Prob. 15SGCh. 12 - Prob. 16SGCh. 12 - Prob. 17SGCh. 12 - Prob. 18SGCh. 12 - Prob. 19SGCh. 12 - Prob. 20SGCh. 12 - Prob. 21SGCh. 12 - Prob. 22SGCh. 12 - Prob. 23SGCh. 12 - Prob. 24SGCh. 12 - Prob. 25SGCh. 12 - Prob. 26SGCh. 12 - Prob. 27SGCh. 12 - Prob. 28SGCh. 12 - Prob. 29SGCh. 12 - Prob. 30SGCh. 12 - Prob. 31SGCh. 12 - Prob. 32SGCh. 12 - Prob. 33SGCh. 12 - Prob. 34SGCh. 12 - Prob. 35SGCh. 12 - Prob. 36SGCh. 12 - Prob. 37SGCh. 12 - Prob. 38SGCh. 12 - Prob. 39SGCh. 12 - Prob. 40SGCh. 12 - Prob. 41SGCh. 12 - Prob. 42SGCh. 12 - Prob. 43SGCh. 12 - Prob. 44SGCh. 12 - Prob. 45SGCh. 12 - Prob. 1TFCh. 12 - Prob. 2TFCh. 12 - Prob. 3TFCh. 12 - Prob. 4TFCh. 12 - Prob. 5TFCh. 12 - Prob. 6TFCh. 12 - Prob. 7TFCh. 12 - Prob. 8TFCh. 12 - Prob. 9TFCh. 12 - Prob. 10TFCh. 12 - Prob. 11TFCh. 12 - Prob. 12TFCh. 12 - Prob. 1MCCh. 12 - Prob. 2MCCh. 12 - Prob. 3MCCh. 12 - A(n) _____ report consolidates data usually with...Ch. 12 - Prob. 5MCCh. 12 - Prob. 6MCCh. 12 - Prob. 7MCCh. 12 - Prob. 8MCCh. 12 - Prob. 1MCh. 12 - Prob. 2MCh. 12 - Prob. 3MCh. 12 - Prob. 4MCh. 12 - Prob. 5MCh. 12 - Prob. 6MCh. 12 - Prob. 7MCh. 12 - Prob. 8MCh. 12 - Prob. 9MCh. 12 - Prob. 10MCh. 12 - Prob. 2CTCh. 12 - Prob. 3CTCh. 12 - Prob. 4CTCh. 12 - Prob. 5CTCh. 12 - Prob. 6CTCh. 12 - Prob. 7CTCh. 12 - Prob. 8CTCh. 12 - Prob. 9CTCh. 12 - Prob. 10CTCh. 12 - Prob. 11CTCh. 12 - Prob. 12CTCh. 12 - Prob. 13CTCh. 12 - Prob. 14CTCh. 12 - Prob. 15CTCh. 12 - Prob. 16CTCh. 12 - Prob. 17CTCh. 12 - Prob. 18CTCh. 12 - Prob. 19CTCh. 12 - Prob. 20CTCh. 12 - Prob. 21CTCh. 12 - Prob. 22CTCh. 12 - Prob. 23CTCh. 12 - Prob. 24CTCh. 12 - Prob. 25CTCh. 12 - Prob. 26CTCh. 12 - Prob. 27CTCh. 12 - Prob. 28CTCh. 12 - Prob. 29CTCh. 12 - Prob. 1PSCh. 12 - Prob. 2PSCh. 12 - Prob. 3PSCh. 12 - Prob. 4PSCh. 12 - Prob. 5PSCh. 12 - Prob. 6PSCh. 12 - Prob. 7PSCh. 12 - Prob. 8PSCh. 12 - Prob. 9PSCh. 12 - Prob. 10PSCh. 12 - Prob. 11PSCh. 12 - Prob. 1.1ECh. 12 - Prob. 1.2ECh. 12 - Prob. 1.3ECh. 12 - Prob. 2.1ECh. 12 - Prob. 2.2ECh. 12 - Prob. 3.1ECh. 12 - Prob. 3.2ECh. 12 - Prob. 1IRCh. 12 - Prob. 2IRCh. 12 - Prob. 4IRCh. 12 - Prob. 5IRCh. 12 - Prob. 1CTQCh. 12 - Prob. 3CTQCh. 12 - Prob. 4CTQ
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