A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
9th Edition
ISBN: 9781305266438
Author: Jean Andrews
Publisher: Cengage Learning
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Chapter 12, Problem 3RTB

Explanation of Solution

Given:

A customer makes an appointment for an on-site repair.

He is detained and will be called later for an appointment.

To find:The best thing that a customer can do when he is late for an on-site repair appointment.

Solution:

A customer can explain the situation why he is being late for the appointment with the company and can arrange a new time for the appointment.

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