Business in Action
Business in Action
9th Edition
ISBN: 9780135198100
Author: BOVEE
Publisher: PEARSON CO
bartleby

Concept explainers

Question
Book Icon
Chapter 12, Problem 1CTQ
Summary Introduction

Case summary:

The Brand L is one of the effective marketers in toy manufacturing and it leads to conquering the toy world. Nowadays the L brand worth $8 billion which is twice the value of a combination of the next 10 brands. The Brand L joins millions of adults and kids because the brand is too valuable

The company first focused on wooden toys but it is difficult to sell in the market so they shifted to creating cheaper plastic toys. The Company has two-fold motives which are the starting of star war themed products and including customers in marketing and designing of the product.

Then Brand L gradually reduced the customer contact because of the fear of litigation from the parents sometimes they register sue for a piece of sales revenue. The unwillingness to accept outside ideas leads to moving the company from the outside world. The three other retailers said the Brand L was outdated in the market and this information is spread around the online media. The firm could not control the spread of news.

Then the firm wakes up immediately while connecting Brand L ambassador network, 300 online communities, users and fan groups. Now the company maintains frequent contact with this product fans and sharing ideas and advice this leads to capture the new generations.

In the present scenario, the company faces hard competition reached an entertainment digital world. It focused on imagination and creativity which retains the millions of active minds of kids and adults.

To discuss: whether the Lego’s quality influences the ongoing sales both  positively and negatively.

Expert Solution & Answer
Check Mark

Explanation of Solution

The Brand L quality influenced both positively and negatively in the ongoing sales of the company. The good quality of Brand L products leads to attracting the millions of children and adult’. The company maintains the proper customer relationship and ensure the involvement of customers in marketing and designing the product. This sometimes creates problems in the company among the parents such as facing sue for a piece of sales revenue. Then the company gradually reduced the customers contact because of fear of litigation from the parents for producing products like child suggestions. So the quality of Brand L affects the firm both positively and negatively.

Want to see more full solutions like this?

Subscribe now to access step-by-step solutions to millions of textbook problems written by subject matter experts!
Students have asked these similar questions
what is the arithmetic average annual return per year?
Describe a simple sales information system for an online store, including its products, branches, and its appraisal, so that it captures the attention of an average person without a university degree or a particular career, and develop a report about it.
Note: A waiting line model solver computer package is needed to answer these questions. The Kolkmeyer Manufacturing Company uses a group of six identical machines, each of which operates an average of 23 hours between breakdowns. With randomly occurring breakdowns, the Poisson probability distribution is used to describe the machine breakdown arrival process. One person from the maintenance department provides the single-server repair service for the six machines. Management is now considering adding two machines to its manufacturing operation. This addition will bring the number of machines to eight. The president of Kolkmeyer asked for a study of the need to add a second employee to the repair operation. The service rate for each individual assigned to the repair operation is 0.40 machines per hour. (a) Compute the operating characteristics if the company retains the single-employee repair operation. (Round your answers to four decimal places. Report time in hours.) La = L = Wa W = h…
Knowledge Booster
Background pattern image
Operations Management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
Text book image
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Text book image
Operations Management
Operations Management
ISBN:9781259667473
Author:William J Stevenson
Publisher:McGraw-Hill Education
Text book image
Operations and Supply Chain Management (Mcgraw-hi...
Operations Management
ISBN:9781259666100
Author:F. Robert Jacobs, Richard B Chase
Publisher:McGraw-Hill Education
Text book image
Business in Action
Operations Management
ISBN:9780135198100
Author:BOVEE
Publisher:PEARSON CO
Text book image
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Text book image
Production and Operations Analysis, Seventh Editi...
Operations Management
ISBN:9781478623069
Author:Steven Nahmias, Tava Lennon Olsen
Publisher:Waveland Press, Inc.