Introduction to Information Systems, Binder Ready Version
6th Edition
ISBN: 9781119108009
Author: R. Kelly Rainer, Brad Prince
Publisher: WILEY
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Chapter 11, Problem 4DQ
Program Plan Intro
Customer relationship management:
Customer relationship management is a methodology that manages an organization’s communication with their customers. This method uses client’s history with the company to improve business relationships. Modern customer relationship management constructs enduring customer relationships that generate value for company and customers.
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Chapter 11 Solutions
Introduction to Information Systems, Binder Ready Version
Ch. 11.1 - Prob. 11.1.1ITACh. 11.1 - Prob. 11.1.2ITACh. 11.1 - Prob. 11.2.1ITACh. 11.1 - Prob. 11.2.2ITACh. 11.4 - Prob. 11.3.1ITACh. 11.4 - Prob. 11.3.2ITACh. 11.4 - Prob. 11.4.1ITACh. 11.4 - Prob. 11.4.2ITACh. 11.4 - Prob. 11.5.1ITACh. 11.4 - Prob. 11.5.2ITA
Ch. 11 - Prob. 1OCCh. 11 - Prob. 2OCCh. 11 - Prob. 1DQCh. 11 - Prob. 2DQCh. 11 - Prob. 3DQCh. 11 - Prob. 4DQCh. 11 - Prob. 5DQCh. 11 - Prob. 6DQCh. 11 - Prob. 7DQCh. 11 - Prob. 8DQCh. 11 - Prob. 9DQCh. 11 - Prob. 10DQCh. 11 - Prob. 11DQCh. 11 - Prob. 12DQCh. 11 - Prob. 13DQCh. 11 - Prob. 14DQCh. 11 - Prob. 15DQCh. 11 - Prob. 1PSACh. 11 - Prob. 2PSACh. 11 - Prob. 3PSACh. 11 - Prob. 4PSACh. 11 - Prob. 5PSACh. 11 - Prob. 6PSACh. 11 - Prob. 7PSACh. 11 - Prob. 1CCCh. 11 - Prob. 2CCCh. 11 - Prob. 3CC
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