Organizational Behavior
Organizational Behavior
OER 2019 Edition
ISBN: 9781947172715
Author: OpenStax
Publisher: OpenStax College
bartleby

Concept explainers

Textbook Question
Book Icon
Chapter 11, Problem 1CRQ

Describe the communication process.

Expert Solution & Answer
Check Mark
Summary Introduction

To determine:

The process of communication.

Introduction:

Effective communication is essential in an organization.Here, having good interpersonal communication is an important duty for a manager. To carry out the characteristics and qualities of being a manager, such as sharing opinions, inspiring, guiding, allocating and delegating, interpersonal communication, is demanded.

Explanation of Solution

The model of interpersonal communication is a process which allows interaction among employees between different levels effectively. The purpose of this model is to achieve objectives and to maintain the effectiveness of the formal organizational structure. The process involves a communicator and a receiver, where the first step is encoding and decoding.

Encoding is itself a small process of translating the communicator's idea in a way of expressing them to the receiver.A medium is selected perhaps through language either written or spoken. The communicator's information, the importance of delivering the message or idea and feelings determines the encoding process. At the end is decoding which is the receiver's play of interpreting the message sent. The meaning of the message or the idea is understood with the help of past experiences and references once the message is received.

When the communicator has sent the message, a feedback is hoped from the receiver, the last step to complete the process. Here, once the receiver has understood the meaning and importance of the message sent by the communicator, a response is expected; informational, corrective and reinforcing. A response can only be obtained when the first few steps of encoding, choosing a medium and decoding is performed.But somehow, certain processes do not need any response at all.

However misunderstandings or falsified messages can occur which may disturb the process by intervening at any point. Nevertheless, the process ends once a feedback or an action is performed by the receiver once a message is decoded.

Want to see more full solutions like this?

Subscribe now to access step-by-step solutions to millions of textbook problems written by subject matter experts!
Students have asked these similar questions
Maston Incorporated has the following data for its operation in August: Increase in direct materials inventory 100 Sets Direct materials purchased (AQ) 1,600 Sets Finished goods manufactured 700 units Direct materials purchase-price variance $ 528 Favorable Budgeted     Finished goods to manufacture 800 Units Direct materials purchases 2,000 Sets Direct materials per unit of finished goods 2 Sets Direct materials price per set (SP) $ 4.40   What was the direct materials usage variance in August?
Sub: financial accounting
None

Chapter 11 Solutions

Organizational Behavior

Knowledge Booster
Background pattern image
Business
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, subject and related others by exploring similar questions and additional content below.
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
Text book image
Principles of Management
Management
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax College
Text book image
Contemporary Marketing
Marketing
ISBN:9780357033777
Author:Louis E. Boone, David L. Kurtz
Publisher:Cengage Learning
Text book image
Marketing
Marketing
ISBN:9780357033791
Author:Pride, William M
Publisher:South Western Educational Publishing
Text book image
Understanding Management (MindTap Course List)
Management
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Cengage Learning
Text book image
Foundations of Business (MindTap Course List)
Marketing
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning
Text book image
Foundations of Business - Standalone book (MindTa...
Marketing
ISBN:9781285193946
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning