MANAGERIAL ACCOUNTING FOR MANAGERS
MANAGERIAL ACCOUNTING FOR MANAGERS
5th Edition
ISBN: 9781264196456
Author: Noreen
Publisher: MCG
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Chapter 11, Problem 11.10Q
To determine

Concept introduction:

Balanced scorecard: It is a management tool or report which is used to track the performance. A It has the following four perspectives:

  1. Financial perspective
  2. Customer perspective
  3. Internal perspective
  4. Process perspective

To indicate: The reason why the balanced scorecard includes the financial as well as the internal business process measures.

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