EBK OPERATIONS MANAGEMENT
EBK OPERATIONS MANAGEMENT
14th Edition
ISBN: 9781260718447
Author: Stevenson
Publisher: MCG COURSE
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Chapter 10, Problem 3P

(a)

Summary Introduction

To determine: The sample means and ranges, and whether this process is in control by using table 10.3. and mean and range charts when the time to replace vehicle wiper blades at a service center was monitored where 6 samples of n = 20 observations were collected.

Introduction: To monitor the process dispersion, range control charts are used and the mean control limit charts are based on a normal distribution.

(b)

Summary Introduction

To determine: The sample means and ranges, and whether this process is in control by using table 10.3 according to the given table of b when the n is 15.

Introduction: To monitor the process dispersion, range control charts are used and the mean control limit charts are based on a normal distribution.

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Students have asked these similar questions
What is it important to prove that a process is proven capable before developing statistical control limit ?
Inter-State Moving and Storage Company wishes to establish a control chart to monitor the proportion of residential moves that result in written complaints due to late delivery, lost items, or damaged items. A sample of 40 moves is selected for each of the last 12 months. The number of written complaints in each sample is 9, 7, 4, 9, 1, 9, 11, 5, 5, 8, 7, and 15. Number Defective Percent defective 9 18 7 14 4 8 9 18 1 2 9 18 11 22 5 10 5 10 8 16 7 14 15 30 a. Insert the mean proportion defective, UCL, and LCL. (Leave no cells blank - be certain to enter "0" wherever required. Round your intermediate calculations and final answers to 2 decimal places.) Mean proportion defective   UCL   LCL   c. Does it appear that the number of complaints is out of control for any of the months?multiple choice Yes No
Explain how to contruct process control chart and use them to determine whether a process is out of statistical control.
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