OPERATIONS MANAGEMENT >C<
OPERATIONS MANAGEMENT >C<
14th Edition
ISBN: 9781307701432
Author: Stevenson
Publisher: MCG/CREATE
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Chapter 10, Problem 2TS
Summary Introduction

To determine: The people who are to be involved while setting quality standards.

Introduction: Quality is a measure of excellence or a state of being free from deficiencies, defects and important variations. It is obtained by consistent and strict commitment to certain standards to attain uniformity of a product to satisfy consumers’ requirement.

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Refer to Table S6.1 - Factors for Computing Control Chart Limits (3 sigma) for this problem. Sampling 4 pieces of precision-cut wire (to be used in computer assembly) every hour for the past 24 hours has produced the following results: Hour R Hour X R Hour X R Hour X R 1 3.25" 0.71" 7 3.15" 0.58" 13 3.11" 0.85" 19 4.51" 1.56" 2 3.20 1.18 8 2.65 1.08 14 2.83 1.31 20 2.79 1.14 3 3.12 1.38 9 15 4. 3.39 1.31 10 5 2.97 1.17 6 2.76 0.32 3.02 0.71 3.12 1.01 2.75 1.33 16 2.74 0.50 22 11 2.73 1.17 17 2.76 1.43 23 12 2.87 0.45 18 2.64 1.24 21 2.75 1.03 3.18 0.46 2.94 1.53 24 2.54 0.97 Based on the sampling done, the control limits for 3-sigma x chart are (round all intermediate calculations to three decimal places before proceeding with further calculations): Upper Control Limit (UCL) = inches (round your response to three decimal places). Lower Control Limit (LCL) = inches (round your response to three decimal places). Based on the x-chart, the wire cutting process has been The control limits…
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