STEVENSON OPERATIONS MANAGEMENT W/CONNEC
STEVENSON OPERATIONS MANAGEMENT W/CONNEC
14th Edition
ISBN: 9781264578306
Author: Stevenson
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Chapter 10, Problem 1DRQ
Summary Introduction

To determine: The list of steps in the control process.

Introduction: Deviations from a standard is inevitable in a production process for which tolerance limits are fixed but products that exceed the tolerance limits are removed and corrected, which is known as the control process.

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Explanation of Solution

List of steps in the control process:

The steps in the control process are,

  • Define: It is the problem definition.
  • Measure: The measure of deviations.
  • Compare: The comparison of the actual with the standards.
  • Evaluate: Evaluation and establishment of control measures.
  • Corrective actions: Implementing measures to reduce the deviations.
  • Monitor results: Governing the corrective actions over a period of time.

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