Automotive Technology
7th Edition
ISBN: 9781337794213
Author: ERJAVEC, Jack.
Publisher: Cengage,
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Chapter 1, Problem 9MC
Normally, whose job is it to greet the customer and complete the repair or work order?
- service manager
- parts manager
- automotive technician
- service advisor
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Which of the following businesses perform workon only one or two automotive systems?a. Dealershipsb. Independent service shopsc. Specialty shopsd. Fleet service departments
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Chapter 1 Solutions
Automotive Technology
Ch. 1 - List at least five different types of businesses...Ch. 1 - Name the different ways that you can gain work...Ch. 1 - Explain the implied difference between someone who...Ch. 1 - Explain the basic requirements for becoming a...Ch. 1 - Which of the following have had a significant...Ch. 1 - Individuals often begin a career as an automotive...Ch. 1 - Prob. 3MCCh. 1 - Prob. 4MCCh. 1 - Which of the following is typically included in a...Ch. 1 - Prob. 6MC
Ch. 1 - Repair work performed on vehicles still under tire...Ch. 1 - Prob. 8MCCh. 1 - Normally, whose job is it to greet the customer...Ch. 1 - Technician A says that all an individual needs to...Ch. 1 - To be successful, todays automotive technician...Ch. 1 - A technician must have a minimum of year(s) of...Ch. 1 - An experienced technician who passes all eight...Ch. 1 - Technician A says battery warranties are often...Ch. 1 - Prob. 15MCCh. 1 - Ongoing technical training and support is...
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- Ongoing technical training and support is available from aftermarket parts manufacturers auto manufacturers jobbers all of the abovearrow_forwardWhich of the following is not a true statement about a mechanics hen? a. This lien states that the shop may gain possession of the vehicle if the customer does not pay for the agreed-upon services. c. The right to impose a mechanics lien can be exercised by a shop within 30 days after the services have been completed. In most cases, the shops right to impose a lien on the vehicle being serviced must be acknowledged by the customer prior to beginning any services to the vehicle. This clause ensures that the shop will receive some compensation for the work performed, whether or not the customer pays the bill.arrow_forwardName 5 types os buisness that hire Motive technician?arrow_forward
- Course: Work Study and Method Engineering How to construct an assembly process chart for bolt and washer assembly.arrow_forwardDesign a check-sheet for the maintenance of a piece of equipment such as a gas furnace laboratory scale or typewriterarrow_forwardWhich of the following is not a true of group lockout or tagout? a. Each employee working on the equipment is an authorized employee b. A supervisor may attach a lock for an entire work crew. c. Each person working on the equipment must have a lock or tag d. A supervisor should be the first or last person to attach a lock or tagarrow_forward
- Explain the purpose of a repair order and describe the type of information it should contain.arrow_forwardWhich one of the following is a function of concurrent engineering? Required training skills of development team Simplifying the product structure Calculating company's annual profit Identifying potential customersarrow_forward3. Why is maintenance schedule needed by the maintenance team/department ?arrow_forward
- The possibility for Occidental mechanical damage in the automotive shop isA nonexistent B rare c always present d none of the answers listed Foam fender covers are usually about how thick 0.0625 0.125. 0.25 0.375. The best way to minimize, accidental mechanical damage is two Think carefully about the task or work you're performing Replace as many components as possible Follow you experience when repairing a vehiclearrow_forwardWhich of the following is TRUE on what right a patent gives the IP owner? The right to infringe patents of other IP owners The right to protect the firm's entire R&D output The right to exclude others from exploiting the protected IP The right to protect an invention indefinitelyarrow_forwardWhat makes a good Quality Engineerarrow_forward
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