Chapter 1, Problem 4RQ

Program Plan Intro

Information system:

• An information system is a system which provides the necessary information to an organization to achieve the goals.
• It monitors the transactions details, provides the required information to decision makers, and provides necessary documents to the customers.
• The main components in the information system are people, data, procedures, hardware, and software.
• The main function of information system is to accept and process the input data and then stores the retrieved information and distributes it across the organization.

Explanation of Solution

Uses of knowledge management system:

• It easily deals with issues and problems in an effective way.
• It reduces the load on expert attrition...