In this case study, Jamika faces three incidents which she did not handle well. We will describe here the better way in which these would have been handled. Introduction: In first incident with Marianne receptionist, she did not handle professionally and shouted in open about two employees going on unauthorized leave. In second incident, she calls Sharon, a manager at other saloon and airs her anger unapologetically. In third incident, she refuses to entertain helping hand by Victoria, a good employee to tackle the crisis and help to solve the issue amicably. In three incidents she needed to have shown patience and professionalism.

Question

As you start the research on your report to the management team next week, you need to think through the critical factors of the Strategic Management Process that will be important to successful operations in your expansion country. You know from the assigned reading material that the Strategic Management Process is broken into two sections, the Strategic Planning Process and the Implementation Process. For the initial post this week, assess the external environment in the country. Identify one threat that might derail the expansion and why you selected this threat as significant. Identify one opportunity that would help move the expansion along and explain why you selected this opportunity as significant.

Answer 1

Question

Chapter 1, Problem 3AYSCFCA

Summary Introduction

To determine:

In this case study, Jamika faces three incidents which she did not handle well. We will describe here the better way in which these would have been handled.

Introduction:

In first incident with Marianne receptionist, she did not handle professionally and shouted in open about two employees going on unauthorized leave. In second incident, she calls Sharon, a manager at other saloon and airs her anger unapologetically.

In third incident, she refuses to entertain helping hand by Victoria, a good employee to tackle the crisis and help to solve the issue amicably. In three incidents she needed to have shown patience and professionalism.

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As you start the research on your report to the management team next week, you need to think through the critical factors of the Strategic Management Process that will be important to successful operations in your expansion country. You know from the assigned reading material that the Strategic Management Process is broken into two sections, the Strategic Planning Process and the Implementation Process. For the initial post this week, assess the external environment in the country. Identify one threat that might derail the expansion and why you selected this threat as significant. Identify one opportunity that would help move the expansion along and explain why you selected this opportunity as significant.

Management has approved your previous memo detailing the expansion location and has asked you to join the next meeting to expand on your ideas for the expansion. The Managing Director has asked you to prepare a cultural profile as one tool to support the organization’s expansion efforts detailing the culture of the proposed location and how the US operations and this new location facility will work together. Your report should include the following topics: Cultural Profile: Develop an extensive cultural profile of your country which includes your research in the following area: Use the Hofstede research you conducted in the Module 3 Discussion to briefly explain the cultural dimensions of the country. Discuss the Cultural Predisposition that the company will take regarding operations. Discuss any cross-cultural similarities or differences that might arise in the operations or the environment of the new location including two factors necessary for the successful implementation of…