Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Question
Chapter 1, Problem 1CTE
Summary Introduction
To determine: The implication of difference between production of goods and delivering service relative to managing operations.
Operations management: It deals with the business administration process that forms the highest level of efficiency within a company. Operations management is related to the conversion of labor and materials into products and services in an effective manner in order to generate or maximize profit in a company.
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Many organizations offer a combination of goods and services to their customers. As you learned in Chapter 1, there are some key differences between the production of goods and delivery of services.What are the implications of these differences relative to managing operations?
To better understand the operations manager position, you need to experience it and make the types of decisions an operations manager would make. For your Unit 3 project, your challenge was to develop your own idea for a business. For your Unit 5 Project, your challenge is to use the information from your Unit 3 Project to develop a SWOT analysis on each major section of your hypothetical organisations operations and logistics; especially focusing on its ability to respond to disruptions. Based on these disruptions and your SWOT analysis, you must present recommendations for proactively sustaining your organisations competitive advantage. To prepare for this assignment: Reflect on your hypothetical organisations ability to respond to your researched disruptions. Identify methods for establishing traceability/visibility throughout the supply chain network of your hypothetical organisation. Reflect on ways to maintain a competitive advantage. To complete this assignment: Conduct a SWOT…
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Chapter 1 Solutions
Operations Management
Ch. 1.6 - Prob. 1RQCh. 1.6 - Prob. 2RQCh. 1.6 - Prob. 3RQCh. 1.9 - There is a huge demand in the United States and...Ch. 1.10 - Prob. 1OTQCh. 1.10 - Prob. 2OTQCh. 1.10 - Prob. 3OTQCh. 1 - Prob. 1DRQCh. 1 - Prob. 2DRQCh. 1 - Prob. 3DRQ
Ch. 1 - List five important differences between goods...Ch. 1 - Briefly discuss each of these terms related to the...Ch. 1 - Prob. 6DRQCh. 1 - Prob. 7DRQCh. 1 - Why is the degree of customization an important...Ch. 1 - List the trade-offs you would consider for each of...Ch. 1 - Prob. 10DRQCh. 1 - Why might some workers prefer not to work in a...Ch. 1 - Prob. 12DRQCh. 1 - Prob. 13DRQCh. 1 - Prob. 14DRQCh. 1 - Prob. 15DRQCh. 1 - Prob. 16DRQCh. 1 - Prob. 17DRQCh. 1 - What are trade-offs? Why it careful consideration...Ch. 1 - Prob. 2TSCh. 1 - Prob. 3TSCh. 1 - Prob. 1CTECh. 1 - Prob. 2CTECh. 1 - Prob. 3CTECh. 1 - Prob. 4CTECh. 1 - Prob. 1CQCh. 1 - Prob. 2CQCh. 1 - What are some of the trade-offs that Hazel...Ch. 1 - The town is considering an ordinance that would...Ch. 1 - Prob. 5CQCh. 1 - Prob. 6CQCh. 1 - Prob. 7CQ
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- How can an organization optimize the integration and coordination of its value chain elements to enhance overall operational efficiency and customer value?arrow_forwardOperations Management As noted in your text, the primary reason for designing and deploying a database is to support the organization. A production database provides support for daily transactions and a decision support database provides information needed to make business decisions. With both types of databases, a large percentage of the activity is related to retrieving data. Respond to the following questions: You are a health data analyst for a large hospital that has to regularly access data from a variety of organizational systems, how might you go about doing this? What tools would you use? What role do batches and scripts play in automating recurring processes? Consider how often you might need to access the same data to produce reports for your job. Initial posts should be about 200-250 words. Do not provide handwritten solution. Maintain accuracy and quality in your answer. Take care of plagiarism. Do not provide Excel Screet shot rather use tool table Answer completely.arrow_forward2. Examine the impact of technology on the efficiency and effectiveness of service organizations' business operations. What impact do technology advances have on service businesses?arrow_forward
- Overview The purpose of this discussion exercise is to provide you with a forum to discuss your newly discovered production and operations management concepts considering current issues and real business situations. This is a practice ground for ensuring that your reasoning and foundation of these concepts are secure. This portion of the course requires you to interact with your fellow classmates and critique their submissions. Note that all these topics refer to the Operations function of a business, to manufacture a product or create a service. We all know that these topics may be used in other business functions, such as in marketing or finance, but for the discussions in this course, please focus on Operations examples and articles. Refer to this sample format for an article analysis Title of the Analysis /concept being applied ☐ Start with a definition of the concept from the text book and how it applies to the news article. Be sure to include a description of how operation…arrow_forwardWhat kinds of applications are described here? What business functions do they support? How do they improve operational efficiency and decision making?arrow_forward"Operation management plays a crucial role in the success of any business. In order to optimize production processes, businesses must consider a range of factors, including supply chain management, quality control, inventory management, and capacity planning. How do these factors work together to ensure efficient and effective operations?arrow_forward
- Analyze the similarities and differences between business functions and business processes from the point of view of information technology.arrow_forwardThe management, transformation and improvement of operations in the digital economy. The efforts made by organizations to develop technical and digital capability that enables greater capacity and operations improvement. The significance of the internal and external system and the role of supply chain management in bringing about the operational improvements You need to demonstrate understanding of how organizations effectively manage the range of operational functions and e-business in an evolving business context, as well ability to reflect on operations theory within the traditional and digital perspective while making informed suggestions using theories and applied practices with the support of academic sources. (1500words)arrow_forwardManagers use value chain analysis to examine the firm’s resources and capabilities in relation to the activities performed in the design, manufacture, and distribution of products. How might it be difficult for managers to assess the value chain with employees who are working remotely?arrow_forward
- Good morning please help me with this question from my textbook. The operations management function takes cognizance of clients’ needs andcontinuously formulates its management strategies and objectives strengthens and expands customer base and competitiveness.With reference to the Uber case study presented above, discuss any five of the six main elements which form part of customer needs.arrow_forwardIdentify the major types of systems in a business. What is the relationship between these systems using example?arrow_forwardOperational practices namely Total Quality Management(TQM) and Just-In-Time(JIT)are among operational practices that can be considered as an instrument to improve organizational performance. Discuss how JIT and TQM practices in both manufacturing and service industry individually and jointly impact organizational performance. Use credible sources to support your justifications or arguments and cite accordingly.arrow_forward
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