Chapter 1, Problem 15RQ

Program Plan Intro

E-Commerce:

The process of e-commerce is to buy and sell the goods and services via electronic channels over the internet.

• E-commerce is also called as electronic commerce.
• A computer application e-commerce refers to the buying and selling of goods and services via electronic channels over the internet.
• Even though the technologies available such as e-mail, social media, and mobiles, the modern e-commerce mostly uses the internet for the online purchasing of products.
• It is the most efficient method to communicate within the organization of business transactions such as maintaining the financial records of the users such as bank balances, name, and address. But it is just a part of e-commerce business.

E-business:

The information and communication technology is used for business support activities is called e-business.

• In e-business, the internet is used to buy, sell, provide customer service and collaborate with business partners.
• The e-business competes in the global market by providing the best customer service, providing materials economically and develops the products faster and efficiently.