Chapter 1, Problem 1.4AAC

Summary Introduction

To determine:

The four categories of soft skills given in the question. They are:

• Thinking and problem solving
• Oral and written communication
• Personal qualities and work ethic
• Interpersonal and teamwork

The instructor wants the candidate to identify his soft skills and note down what a potential employer would value. A list of four items corresponding to each of the categories has to be noted down.

Introduction:

Soft skills and hard skills are both required in a job, however some companies pay more emphasis on soft skills as they are essential career attributes that include the ability to communicate, involves working well with others, problem solving ability, ethical decision making and embracing diversity.