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you've recently determined that some recent systems glitches might be being caused by the software or hardware that a few employees have installed and are using with their company-provided endpoints; in some cases, employee-owned decives are being used instead of company -provided ones. what are some of the steps you should take right away to address this ? ( choose all that apply )

you've recently determined that some recent systems glitches might be being caused by the software or hardware that a few employees have installed and are using with their company-provided endpoints; in some cases, employee-owned decives are being used instead of company -provided ones. what are some of the steps you should take right away to address this ? ( choose all that apply )

Database System Concepts
Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
Problem 1PE
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you've recently determined that some recent systems glitches might be being caused by the software or hardware that a few employees have installed and are using with their company-provided endpoints; in some cases, employee-owned decives are being used instead of company -provided ones. what are some of the steps you should take right away to address this ? ( choose all that apply )

### Troubleshooting Configuration Issues When faced with configuration issues, consider the following steps: **A. Review your IT team's approach to configuration management and control.** - Ensure that the configurations are documented and managed properly. - Make sure that the procedures and processes for configuration management are being followed effectively. **B. Conduct remote configuration inspections and audits on the devices in question.** - Utilize remote management tools to inspect and audit the configurations. - Verify compliance with the desired configuration state and identify any deviations. **C. Get your manager to escalate this issue before things get worse.** - Communicate the severity of the issue to your manager if it cannot be resolved immediately. - Escalation might be necessary to get additional resources or prioritize the issue. **D. Check to see if your company's acceptable use policy addresses this.** - Review the acceptable use policy to understand any implications for the current configuration issues. - Ensure that the actions taken are in line with company policies. These steps provide a structured approach to identify, audit, and resolve configuration management issues, ensuring the integrity and reliability of your IT systems.
Transcribed Image Text:### Troubleshooting Configuration Issues When faced with configuration issues, consider the following steps: **A. Review your IT team's approach to configuration management and control.** - Ensure that the configurations are documented and managed properly. - Make sure that the procedures and processes for configuration management are being followed effectively. **B. Conduct remote configuration inspections and audits on the devices in question.** - Utilize remote management tools to inspect and audit the configurations. - Verify compliance with the desired configuration state and identify any deviations. **C. Get your manager to escalate this issue before things get worse.** - Communicate the severity of the issue to your manager if it cannot be resolved immediately. - Escalation might be necessary to get additional resources or prioritize the issue. **D. Check to see if your company's acceptable use policy addresses this.** - Review the acceptable use policy to understand any implications for the current configuration issues. - Ensure that the actions taken are in line with company policies. These steps provide a structured approach to identify, audit, and resolve configuration management issues, ensuring the integrity and reliability of your IT systems.
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