you've recently determined that some recent systems glitches might be being caused by the software or hardware that a few employees have installed and are using with their company-provided endpoints; in some cases, employee-owned decives are being used instead of company -provided ones. what are some of the steps you should take right away to address this ? ( choose all that apply )
you've recently determined that some recent systems glitches might be being caused by the software or hardware that a few employees have installed and are using with their company-provided endpoints; in some cases, employee-owned decives are being used instead of company -provided ones. what are some of the steps you should take right away to address this ? ( choose all that apply )
Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
Problem 1PE
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you've recently determined that some recent systems glitches might be being caused by the software or hardware that a few employees have installed and are using with their company-provided endpoints; in some cases, employee-owned decives are being used instead of company -provided ones. what are some of the steps you should take right away to address this ? ( choose all that apply )
![### Troubleshooting Configuration Issues
When faced with configuration issues, consider the following steps:
**A. Review your IT team's approach to configuration management and control.**
- Ensure that the configurations are documented and managed properly.
- Make sure that the procedures and processes for configuration management are being followed effectively.
**B. Conduct remote configuration inspections and audits on the devices in question.**
- Utilize remote management tools to inspect and audit the configurations.
- Verify compliance with the desired configuration state and identify any deviations.
**C. Get your manager to escalate this issue before things get worse.**
- Communicate the severity of the issue to your manager if it cannot be resolved immediately.
- Escalation might be necessary to get additional resources or prioritize the issue.
**D. Check to see if your company's acceptable use policy addresses this.**
- Review the acceptable use policy to understand any implications for the current configuration issues.
- Ensure that the actions taken are in line with company policies.
These steps provide a structured approach to identify, audit, and resolve configuration management issues, ensuring the integrity and reliability of your IT systems.](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2F256a3e86-81d2-4ed7-9f1e-b35d307732b4%2F65572733-2596-464b-b5d0-ae575ff1bef9%2Fg75gike_processed.png&w=3840&q=75)
Transcribed Image Text:### Troubleshooting Configuration Issues
When faced with configuration issues, consider the following steps:
**A. Review your IT team's approach to configuration management and control.**
- Ensure that the configurations are documented and managed properly.
- Make sure that the procedures and processes for configuration management are being followed effectively.
**B. Conduct remote configuration inspections and audits on the devices in question.**
- Utilize remote management tools to inspect and audit the configurations.
- Verify compliance with the desired configuration state and identify any deviations.
**C. Get your manager to escalate this issue before things get worse.**
- Communicate the severity of the issue to your manager if it cannot be resolved immediately.
- Escalation might be necessary to get additional resources or prioritize the issue.
**D. Check to see if your company's acceptable use policy addresses this.**
- Review the acceptable use policy to understand any implications for the current configuration issues.
- Ensure that the actions taken are in line with company policies.
These steps provide a structured approach to identify, audit, and resolve configuration management issues, ensuring the integrity and reliability of your IT systems.
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