Year ending 31 March 2022: Key Performance Indicator Financial Revenue growth percentage (average) Operating margin percentage (average) Customer % of deliveries made within allocated time slot % packages lost or unable to be delivered Internal business % of successful first attempt deliveries Average number of trips per vehicle per da Innovation and learning % staff achieving certification for training on new technology Inofrmation systems availability - % downtime Sonik Budget 2022 21.19% 47.48% 99% 2.5% 70% 4% 80% 2% Sonik Actual 2022 31.94% 0.58% 97.5% 3.5% 65% 5% 95% 5%

Survey of Accounting (Accounting I)
8th Edition
ISBN:9781305961883
Author:Carl Warren
Publisher:Carl Warren
Chapter15: Capital Investment Analysis
Section: Chapter Questions
Problem 15.1.1MBA
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  • Consider whether actual performance has improved since 2019 (actual 2021 vs. 2019)  
  • Consider whether the performance achieved is as good as Sonik intended (actual 2021 vs. budget 2021) and how it compares to the market leader 
Year ending 31 March 2022:
Key Performance Indicator
Financial
Revenue growth percentage (average)
Operating margin percentage (average)
Customer
% of deliveries made within allocated time slot
% packages lost or unable to be delivered
Internal business
% of successful first attempt deliveries
Average number of trips per vehicle per da
Innovation and learning
% staff achieving certification for training on new technology
Inofrmation systems availability - % downtime
Sonik
Budget 2022
21.19%
47.48%
99%
2.5%
70%
4%
80%
2%
Sonik
Actual 2022
31.94%
0.58%
97.5%
3.5%
65%
5%
95%
5%
Transcribed Image Text:Year ending 31 March 2022: Key Performance Indicator Financial Revenue growth percentage (average) Operating margin percentage (average) Customer % of deliveries made within allocated time slot % packages lost or unable to be delivered Internal business % of successful first attempt deliveries Average number of trips per vehicle per da Innovation and learning % staff achieving certification for training on new technology Inofrmation systems availability - % downtime Sonik Budget 2022 21.19% 47.48% 99% 2.5% 70% 4% 80% 2% Sonik Actual 2022 31.94% 0.58% 97.5% 3.5% 65% 5% 95% 5%
Exhibit 1: Summary financial results
In $ millions
Years to 31 March
Revenue
Operating profit
Sonik
Old strategy
Actual 2020
2022 Market Leader - Actual
2022 New Strategy - Actual
2022 New Strategy - Budget
Number of parcels handled (millions)
2020 Old Strategy - Actual
2022 Market Leader - Actual
2022 New Strategy - Actual
33.5
1.01
2022 New Strategy - Budget
2020 Old Strategy - Actual
0
4.6
0
4.7
4.7
10
Number of Canadian depots
Sonik
New strategy
Budget 2022
10
40.6
2.05
20
20
20
20
20
30
30
Sonik
New strategy
Actual 2022
40
40
44.2
1.59
42
50
50
50
60
Market
Leader
Actual 2022
370.0
16.5
Transcribed Image Text:Exhibit 1: Summary financial results In $ millions Years to 31 March Revenue Operating profit Sonik Old strategy Actual 2020 2022 Market Leader - Actual 2022 New Strategy - Actual 2022 New Strategy - Budget Number of parcels handled (millions) 2020 Old Strategy - Actual 2022 Market Leader - Actual 2022 New Strategy - Actual 33.5 1.01 2022 New Strategy - Budget 2020 Old Strategy - Actual 0 4.6 0 4.7 4.7 10 Number of Canadian depots Sonik New strategy Budget 2022 10 40.6 2.05 20 20 20 20 20 30 30 Sonik New strategy Actual 2022 40 40 44.2 1.59 42 50 50 50 60 Market Leader Actual 2022 370.0 16.5
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