Yakult's employee entered data pertaining to a sales order online. He assumed that the customer's billing address is the same as the shipping address. As such, he did not enter the customer's shipping address. Subsequently, the order was shipped to the wrong address; i.e., the customer's billing address. The customer was furious and vowed never to buy from Yakult again. Which of the following controls will best mitigate this problem?

FINANCIAL ACCOUNTING
10th Edition
ISBN:9781259964947
Author:Libby
Publisher:Libby
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
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Yakult's employee entered data pertaining to a sales order online. He assumed that
the customer's billing address is the same as the shipping address. As such, he did
not enter the customer's shipping address. Subsequently, the order was shipped to
the wrong address; i.e., the customer's billing address. The customer was furious and
vowed never to buy from Yakult again. Which of the following controls will best
mitigate this problem?
a) completeness test
O b) reasonableness test
c) field test
Od) validity test
Transcribed Image Text:Yakult's employee entered data pertaining to a sales order online. He assumed that the customer's billing address is the same as the shipping address. As such, he did not enter the customer's shipping address. Subsequently, the order was shipped to the wrong address; i.e., the customer's billing address. The customer was furious and vowed never to buy from Yakult again. Which of the following controls will best mitigate this problem? a) completeness test O b) reasonableness test c) field test Od) validity test
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