Yakult's employee entered data pertaining to a sales order online. He assumed that the customer's billing address is the same as the shipping address. As such, he did not enter the customer's shipping address. Subsequently, the order was shipped to the wrong address; i.e., the customer's billing address. The customer was furious and vowed never to buy from Yakult again. Which of the following controls will best mitigate this problem?

Yakult's employee entered data pertaining to a sales order online. He assumed that the customer's billing address is the same as the shipping address. As such, he did not enter the customer's shipping address. Subsequently, the order was shipped to the wrong address; i.e., the customer's billing address. The customer was furious and vowed never to buy from Yakult again. Which of the following controls will best mitigate this problem?

Auditing: A Risk Based-Approach (MindTap Course List)

11th Edition

ISBN:9781337619455

Author:Karla M Johnstone, Audrey A. Gramling, Larry E. Rittenberg

Publisher:Karla M Johnstone, Audrey A. Gramling, Larry E. Rittenberg

Chapter10: Auditing Cash, Marketable Securities, And Complex Financial Instruments

Section: Chapter Questions

Problem 11CYBK

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