Chapter1: Making Economics Decisions
Section: Chapter Questions
Problem 1QTC
Related questions
Question
Refer to the images 'Facebook versus Google Plus'. And answer the question below
Why did Google Plus fail as a social networking site?

Transcribed Image Text:Table 4.5 Facebook Users
Year
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
Facebook User's (Millions)
Sources: Facebook Merkter
1
5.5
12
50
100
350
500
788
900
1171
1334
1517
1654
Hours per User per Month
2
3
5.5
7.5
8.5
10
10.5
11
Having observed the success of Facebook, other companies tried to develop their own
competing social websites. Most notable was Google, a software powerhouse that
certainly had the resources to compete with Facebook. In 2011, Google launched
Google Plus, a social networking site that looked much like Facebook. At first it seemed
it would be a huge success-more than 25 million people joined in the first month, and
many more users joined later. But then the number of users dropped off dramatically,
and by July 2015, Google Plus had fewer than 20 million users, compared with
Facebook's roughly 1500 million. (See Table 4.50) A year later Google gave up on social
networking and no longer used Google Plus as a social networking site.11
What happened? Why did Google Plus fail so badly? On its face (sorry for the pun!), it
seemed superior to Facebook in that it was easier to customize and offered better
privacy options. And of course it had the financial resources of Google behind it. But it
lacked something important: a large number of users relative to Facebook. When
Google Plus entered the market in 2011, Facebook already had close to 800 million
users, which gave it an enormous advantage. Any potential new user will naturally
gravitate to the social networking site with the most users, namely Facebook. The
extremely strong network externality created a winner-take-all market, and Facebook
was the winner.

Transcribed Image Text:Example 4.7
Facebook versus Google Plus
The social networking website, Facebook, began operation in 2004 and had a million
users by the end of the year. By early 2011, with over 600 million users, Facebook
became the world's second most visited website (after Google). A strong positive
network externality was central to Facebook's success.
facebook
Email or Phone
J
Log In
Forgot Password?
Sign Up for Facebook
0
To understand this, just ask yourself why you would join Facebook rather than some
other social networking site. You would join because so many other people have joined.
The more friends that also joined, the more useful the site becomes for you as a way to
share news and other information with friends. Conversely, if you are the only one of
your social circle who does not use Facebook, you may find yourself out of the loop
with respect to news and upcoming events. With more members, there are more people
to meet or reconnect with, a bigger audience for your photos and opinions, and
generally, a larger variety of content for you to enjoy. In Table 4.50, you can see that as
the number of Facebook users has grown, the time the average user spent on the site
grew as well.
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