Which approaches can be used to enhance customer orientation and foster innovation inside an organization
Which approaches can be used to enhance customer orientation and foster innovation inside an organization
Customer orientation is a business approach that prioritizes the needs and wants of customers over the needs and wants of the business. It is a way of thinking and doing business that is focused on creating a positive customer experience.
Customer-oriented businesses understand that customers are the lifeblood of their business. Without customers, there is no business. As such, they make it a top priority to understand and meet the needs of their customers.
Fostering innovation in an organization means creating a culture and environment that encourages employees to think creatively, experiment, and come up with new ideas. It is about providing employees with the resources and support they need to develop and implement their ideas, and celebrating success even when there are failures along the way.
Step by step
Solved in 3 steps
