which alternative would you not want if you were a service technician?
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which alternative would you not want if you were a service technician?
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- mportant for lor lopment, marketing, and customer service 1992). Review and Discussion Questions 1. What features of a training program are likely to make it more effective? 2. What conditions facilitate learning from experience by managers? 3. How are special assignments relevant for development of leadership skills? 4. What are the likely benefits of mentoring for developing leaders? 5. What are the most effective ways to use multisource feedback workshops? 6. What conditions in an organization enhance leadership development? 7. What can be done to integrate the leadership training, development, and self-help activities? 8. Why is it important for the leadership development programs in an organization to be consisten the human resource management practices and the competitive strategy? Key Terms1. WhichofthefollowingisNOTamotivationtheory? a) Maslow'shierarchyofneedsb) Herzberg's two-factor theoryc) Vroom'sexpectancytheoryd) All of the above are motivation theories 2. Whatisthefirststepinthehiringprocess? a) Jobanalysisb) Posting a job advertisement c) Shortlistingcandidatesd) Conducting interviews 3.WhichofthefollowingisNOTarecruitmentmethod? a) Internalrecruitmentb) External recruitment c) Employeereferrald) Job posting 4.Whichofthefollowingisaselectiontoolusedduringthehiringprocess? a) Jobanalysisb) Employee referralc) Aptitudetestsd) Performance appraisal 5.WhichofthefollowingisNOTafunctionofhumanresourcemanagement? a) Employeetraininganddevelopmentb) Performance appraisalc) Payrollmanagementd) Marketing management 6.Whichofthefollowingisachallengefacedbyhumanresource management? a) Lowemployeeturnoverb) Shortage of skilled laborc) Decreaseindemandforproductsorservices d) High employee satisfaction 7.Whatistheimportanceofhumanresourcemanagement? a)…Provide a summary of the specific employment laws you feel pertain to this case study. Based on the case study and employment law research, would you have fired Hemant K. Mody? Support your position with your resources. List three specific recommendations that you would give to managers to help them deal with the kinds of poor performance and diversity issues presented in this case study.
- Access a recent case of discrimination reported in the United States Equal Employment Opportunity Commission (EEOC) press release section of the EEOC website. What is the case about? What are the issues that reflect discriminatory practices? Has the case been resolved? What are the anticipated or achieved outcomes? Finally, what are some of the current challenges concerning discrimination that managers will encounter?3. Suppose you work in the HR department of a manufacturing company that is planning to enrich jobs by having production workers work in teams and rotate through various jobs. The pay structure will have to be adjusted to fit this new work design. How would you expect the employees to evaluate the fairness of their pay in their redesigned jobs? In terms of equity theory, what comparisons would they be likely to make?In a certain public organization, it was realized after some needs assessments that employees did not relate wellwith each other, and that general attitudes of employees to others were problematic. You have now beensubcontracted by the HR consultant as a training expert.a. Knowing about efforts of the current government to reform the public sector, briefly explain four (4) aims of the strategy put in place in that regard.
- As a newly appointed Human Resources Director of a large multi-national enterprise, youhave been asked to prepare a new human resources management (HRM) policy for thewhole organisation. Some senior managers and other colleagues have criticized the currenthuman resources and employment policy as “too ethnocentric”. Discuss the possiblealternatives to the “ethnocentric approach” to HRM and state which approach you wouldrecommend to be adopted in the new global HRM policy.Alyssa is an assistant manager in a retail chain. She is awarded the "Best Worker of the Year", award for her consistent performance. When the opportunity for a promotion arises, she is ignored and one of her male colleagues is promoted instead. She is as qualified as her male colleague but is passed over for the promotion. This is potentially an example of: Group of answer choices the achievement gap. affirmative action. the glass ceiling. racial discrimination. An organization's stated public policy is that it is committed to environmental protection. It has a waste recycling department to filter chemically charged waste. However workers are instructed to ignore any such directive as the whole operation is very expensive. Therefore everyday thousands of gallons of chemically contaminated waste is released into the nearby water bodies damaging the local ecosystem. This is an example of: Group of answer choices cultural expensing. company resource conservation.…kindly use an appropriate frame work
- Consider the job of a server at Boston Pizza. Design a new employee onboarding program for this job. Explain how your program contributes to effective socialization, performance, and employee retention. Your proposed program must include 5 specific recommendations.Ethical Considerations. Corporate headhunters havebeen known to raid other companies of their top talentto fill vacant or new positions for their clients. Is it ethical to contact the CEO of one company and lure him orher to join the management team of another company?Do you believe employers/professors should be concerned with their employees'/students' work/life balance (or accommodating, to some degree, their "lifestyle")? Why or why not? https://www.forbes.com/sites/alankohll/2018/03/27/the-evolving-definition-of-work-life-balance/?sh=6878aa859ed3