Where along a value chain do organizations with an operational excellence strategy need to focus their IT investments and why? Which value discipline is best supported using an “offensive” IT strategy and why? Think carefully.... don't fall or the HBR 2x2 matrix where everything has to fit so nicely.
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Where along a value chain do organizations with an operational excellence strategy need to focus their IT investments and why? Which value discipline is best supported using an “offensive” IT strategy and why? Think carefully.... don't fall or the HBR 2x2 matrix where everything has to fit so nicely.
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