When a user calls the help desk and complains that "My computer won't start," a skilled help desk technician should be ready with a list of four critical investigative questions to ask in order to get to the bottom of the problem and figure out why the machine isn't turning on.

When a user calls the help desk and complains that "My computer won't start," a skilled help desk technician should be ready with a list of four critical investigative questions to ask in order to get to the bottom of the problem and figure out why the machine isn't turning on.

A+ Guide to Hardware (Standalone Book) (MindTap Course List)

9th Edition

ISBN:9781305266452

Author:Jean Andrews

Publisher:Jean Andrews

Chapter3: All About Motherboards

Section: Chapter Questions

Problem 17RB

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Motherboard

All general-purpose computers and other expandable systems have the main circuit board which is known as a motherboard. All kinds of communication between the crucial electronic components are carried out through the motherboard only. It provides connectors for all peripherals and central processing units or CPUs. It is the foundation of a computer system designed specifically for types of processors and memory.

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