What role does modern technology play in effective communication, and how is it applied?

Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
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What role does modern technology play in effective communication, and how is it applied?

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Modern communications are important and indispensable which are the essential part of all life fields. Modern communications made the information transmission  and communication easier, less expensive ,faster and even more efficient.It allows users to track the conversations and will provide the good customer service. Technology also makes it easier in order to gather the customer insights and will improve overall customer experience.

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