What is technology's impact on workplace conflict?
What is technology's impact on workplace conflict?
Each modern business is dependent to some degree on technology, and digitization is an excellent way to simplify numerous assignments necessary to the everyday capacity of an organization.
However, according to a new overview, the increasing utilization of technology in the workplace can possibly cause however many problems as it addresses. A 2019 whitepaper by enrollment consultancy Robert Walters expressed that:
'Recent college grads broadly see technology to be at the foundation of workplace conflicts. 34% revealed that more seasoned workers not understanding new technology was the main source of these conflicts, trailed by younger workers becoming frustrated at using obsolete technology (33%).'
The proficiency of technology in the workplace is, therefore, dependent upon two factors:
- The technology is exceptional
- All employees are trained in how to utilize it effectively
Any pass in training or specialized issues with the framework refutes the advantages of technology and instead makes it a cause of inconvenience for employees.
As the white paper shows, the conflict this causes is generational, as Millennials – digital natives – are exasperated by lethargic technology while Baby Boomers and Generation X find new frameworks and software intimidating on the off chance that they don't get comprehensive training.
However, when very much applied, technology offers numerous chances to forestall intergenerational conflict and resolve multiple other sources of workplace tension.
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