what are the other dimensions of performanbce measurements in the service industry
what are the other dimensions of performanbce measurements in the service industry
- Quantity of Work
This determines the quantity of the work done by the employees. In the service sector, this can be said that the sheer amount of work done by the employees. This also helps the organization to find out the dedicated and hard-working employees.
- Quality of work
The work is done by the employees with respect to quality standard error-free, and less waste. This helps the organization to find out the employees who produced the error-free work or work with few mistakes.
- Timeliness of work
Timeliness of the work is nothing but the completion of each task in the given deadline. This includes the delivery of the services to the right client at the right time.
- Departmental contribution
The departmental contribution is nothing but the corporation of multiple departments in the accomplishment of the task. Multiple departments play an important role in the completion of one single project. Thus, the contribution of each department is very important.
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