What are some key customer and operational performance indicators that an IAA balanced scorecard might include? (without requiring any computations).

Management Of Information Security
6th Edition
ISBN:9781337405713
Author:WHITMAN, Michael.
Publisher:WHITMAN, Michael.
Chapter7: Risk Management: Treating Risk
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What are some key customer and operational performance indicators that an IAA balanced scorecard might include? (without requiring any computations).

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