Waterloo Company manufactures field monitoring equipment. The following represents accounts in its cost of quality system. Classify each as Prevention, Appraisal, Internal failure, or External failure. Activity Category Customer complaints Field testing Materials inspection Preventive maintenance Process inspection Quality training Rework Scrap Testing equipment Warranty repairs

Waterloo Company manufactures field monitoring equipment. The following represents accounts in its cost of quality system. Classify each as Prevention, Appraisal, Internal failure, or External failure. Activity Category Customer complaints Field testing Materials inspection Preventive maintenance Process inspection Quality training Rework Scrap Testing equipment Warranty repairs

FINANCIAL ACCOUNTING

10th Edition

ISBN:9781259964947

Author:Libby

Publisher:Libby

Chapter1: Financial Statements And Business Decisions

Section: Chapter Questions

Problem 1Q

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Question

Hello question is attached, thanks.

**Waterloo Company Quality Cost Classification**

Waterloo Company manufactures field monitoring equipment. The following table represents accounts in its cost of quality system. Each activity should be classified into one of the following categories: Prevention, Appraisal, Internal Failure, or External Failure.

| **Activity** | **Category** |
|-------------------------|----------------|
| Customer complaints | |
| Field testing | |
| Materials inspection | |
| Preventive maintenance | |
| Process inspection | |
| Quality training | |
| Rework | |
| Scrap | |
| Testing equipment | |
| Warranty repairs | |

**Instructions for Classification:**
- **Prevention**: Actions that prevent defects or failures.
- **Appraisal**: Evaluations to detect defects or failures.
- **Internal Failure**: Costs due to defects found before delivery to customers.
- **External Failure**: Costs due to defects found after delivery to customers.

Please classify each activity appropriately based on these definitions.

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