verbal and nonverbal communication
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter17: Managing Communication
Section: Chapter Questions
Problem 3OTJVC
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Question
when you have used verbal and nonverbal communication to get a point across.
1. Which type of communication do you feel is more powerful for you to use?
2. Which style is used more often at work versus in personal life?
Expert Solution
Step 1
In verbal communication, we use spoken or written words to transfer a message whereas, the non-verbal communication includes using eye contact, facial expressions, gestures and postures to deliver the message to the receiver.
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