urnover (£000) 945 900 let profit (£000) 187 180 verage cash balances (£000) 21 20 verage trade receivables days (industry average 30 days) 18 days 22 days nflation rate (%) 3 ppendix 2: Balanced Scorecard (extract) nternal business Processes Current year Previous year rror rates in jobs done 16 % 10% verage job completion time 7 weeks 10 weeks ustomer knowledge Current year Previous year
urnover (£000) 945 900 let profit (£000) 187 180 verage cash balances (£000) 21 20 verage trade receivables days (industry average 30 days) 18 days 22 days nflation rate (%) 3 ppendix 2: Balanced Scorecard (extract) nternal business Processes Current year Previous year rror rates in jobs done 16 % 10% verage job completion time 7 weeks 10 weeks ustomer knowledge Current year Previous year
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
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Explain why non-financial information, such as the type shown in appendix 2, is likely
to give a better indication of the likely future success of the business than the financial
information given in appendix 1
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